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*Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
* You can email [mailto:CBS-CustomerCare@Xerox.Com CBS-CustomerCare@Xerox.Com] and provide the same information as listed above
* You can go to their website: https://www.cbs-gisx.com then click on support then service request - see screenshot below:
[[imageFile:copy_toolsOrderservice.png|left]]*<b>The next steps are crucial. The Sample Teaching Portfolio is a template. You should not edit this version, as any changes you make will modify the original. Please follow the instructions carefully.</b> Begin by going to Portfolio Tools <b>and selecting</b> Make A Copy. The next screen will ask you for some information. We’d like to recommend the following settings. *Title: Your Name Student Teaching Portfolio Web Address: use the first part of your MCLA email address, i.e. as1465 then STP. You can use an _ (shift dash) to separate the two or not. You can not leave any spaces. <br><br><br> [[image:copy_make.png500px]]