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IT Policies and Procedures

2,173 bytes removed, 12:16, 19 May 2023
→‎Policies
The following instructions will walk you through [[Image:Outsidemurdock.jpg|right]]==Description==We strive to make our technology services and support services meet the process needs of setting up the 'BlazerPrint' virtual printer queue on your personally-owned laptopcampus community. Once set upAs you use technology here at MCLA, you can send print jobs we would like everyone to keep in mind that the queue services we provide are privileged resources and release them from any BlazerPrint copier on campusshared among other students, faculty and staff. Here you will find policies and best practice procedures to follow that will ensure proper use that respects other users.
'''NOTE: These instructions are designed for personally owned devices. MCLA Faculty/Staff who are using MCLA-owned devices should review these instructions instead.'''==Policies==
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=For Windows Users:=*1. Ensure your laptop is connected to the on-campus MCLA network, preferably Eduroam.*2. Download the Mobility Print Installer located [https://papercut.com/products/ng/mobility-print/download/client/windows/ here[Network User Agreement]].*3. Run the installer once fully downloaded.*4. Windows prompt will ask you for permission to make changes to your computer; Click “Yes”*5. Select a language, then click “Ok”[[image:mobility1.pngDorm Connection Policy]]*6. Click “I accept the agreement” then click “Next”[[image:mobility2.pngMCLA Electronics Communications Policy]]*7. “BlazerPrint” [[Sensitive Information in Electronic and "BlazerPrint-Color" should appear in the list of printers. Select the 'BlazerPrint' printer for monochrome printing or 'BlazerPrintPaper-Color' for color printing , then click “Next”[[image:mobility3.png|300pxbased Systems]]*8. Sign in using your A number and password, then click “Next”[[image:mobility4File:MCLA - PL11 - Acquisition and Development Policy v.1.png1.pdf|300pxIT Procurement and Development Policy]]*9. If done successfully, a page will appear saying that the Mobility Print Setup has been installed. Click “Finish”[[image:mobility5File:MCLA_-_PL12_-_Business_Continuity_Policy.pngpdf|300pxIT Business Continuity Policy]]*10. BlazerPrint should now appear in the list of printers when attempting to print[[image:mobility6File:Written_Information_Security_Program_-_MCLA_v.1.1.pngpdf|300pxWritten Informations Security Policy]]
=For Mac OS Users:=Procedures==
*1. Ensure your laptop is connected to the on-campus MCLA network, preferably Eduroam.[[Academic Department PCs]]*2. Navigate to System Preferences > Printers and Scanners.[[Apple IOS Devices]]*[[Computer Support Procedures]] *[[Hardware Support Procedure]]*[[Information Security Awareness]]*[[Netiquette]]*3. Click the ‘retry’ icon under the Printers List. The Add dialog is displayed. It displays a list of all of the discovered printers on the network.[[Network Account Creation Procedure]] *4. Select the 'BlazerPrint' printer for monochrome printing or 'BlazerPrint-Color' for color printing under the Bonjour protocol. [[Network Account Termination]]*5. At the bottom of the dialog box, check that Use is set to Secure AirPrint.[[Network Printing Support Procedure]]*[[Peer 2 Peer Sharing (P2P)]]*'''Note:''' If Secure AirPrint isn’t displayed, close the add dialog then disconnect from the network. Reconnect to it again.[[Software Support Procedure]]*6. Click Add.[[Virus Removal Service Procedure]]*7. Print your document. When prompted, enter your MCLA A number and password.[[Computer Helpdesk Services for Students]]
=For IOS Users (Iphone/Ipad):=
==Service Catalog==*1. Open the app you want to print from and tap the share icon: [[File:Shareiosprint.png|100pxTechnology Fee Services]] *2. Scroll down and tap [[File:Print-icon.png|25px]] or '''Print'''. No print option? Check the app's User Guide or Help - not all apps support printing. *Select the 'BlazerPrint' printer for monochrome printing or 'BlazerPrint-Color' for color printing *Select the number of copies and other options, like which pages you want to print. *Tap Print in the top-right corner. *If you're prompted, enter your MCLA A number and password. =For Andriod Users:=*1. Download the [https://play.google.com/store/apps/details?id=com.papercut.projectbanksia&pli=1 Mobility Print app hereService Catalog].*2. Open the app and follow the setup instructions.*3. Open the app you want to print from and tap Print or Share > Print. Then select the 'BlazerPrint' printer for monochrome printing or 'BlazerPrint-Color' for color printing then tap Print. =For ChromeBook Users:=*1. Download the [https://chrome.google.com/webstore/detail/mobility-print/alhngdkjgnedakdlnamimgfihgkmenbh Mobility Print App located here].*2. To Print - Press Ctrl + P.*3. Select the 'BlazerPrint' printer for monochrome printing or 'BlazerPrint-Color' for color printing then click Print.
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