Difference between pages "SpectrumU" and "Reset a Lost MCLA Account Password"

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SpectrumU is a live TV service available to all resident students at MCLA. The service streams live video content to user's devices that are connected to the MCLA network. Over 200 channels are available through this service. For a full list of channels please [https://techhelp.mcla.edu/images/d/df/Spectrum_Flyer_2021.pdf refer to this guide.]
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To Reset a Lost MCLA Account Password using Microsoft's Self-Service Password Reset Tool:
  
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Note: SpectrumU access is available on the MCLA campus, only; it will not work over a VPN connection or off-campus.
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*1. Go to https://passwordreset.microsoftonline.com
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*2. Type your '''A number with @mcla.edu''' at the end of it (Example: A10001000@mcla.edu)
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*3. '''Complete two''' of the verification methods listed on the left (Phone Call, SMS Text, Security Questions or Alternate Email).
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*4. Enter new password.
  
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==How to watch SpectrumU==
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*Ensure your device is connected to the 'Blazernet' wireless network
 
  
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*Download the "SpectrumU" app or connect using the web browser on your device.
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To Reset a Lost MCLA Account Password through Banner:
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[https://itunes.apple.com/us/app/spectrumu/id827887111 Apple IOS (IPhone & IPads)] | [https://play.google.com/store/apps/details?id=com.charter.university Andriod/Google Play] | [https://www.amazon.com/Spectrum-SpectrumSpectrumU/dp/B0787DDDRQ Amazon App] <br>
 
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*Web browser users simply navigate to https://watch.spectrum.net while connected to the oncampus network (Blazernet). <br>
 
  
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==SpectrumU is supported on the following devices:==
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*1. Go to http://techhelp.mcla.edu/banner
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*2. Login using your Self Service Banner account ([[Logging into Self-Service Banner for the first time|Banner Login Instructions]])
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===Mobile Devices===
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*3. Click the ''''Lost Your MCLA Account Password?'''' link located on the main menu of Banner.
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*iPhone, iPad or iPod touch running iOS 8 or above
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*4. Use the temporary password that is generated to login to https://portal.mcla.edu
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*All major Android smartphones and tablets running Android 4.2 or above
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*4. Set a new password which should be a combination of numbers as well as letters. You should also include a special character (!,$,@,etc.)
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*Kindle Fire Phone, all Kindle Fire models except for the 1st generation model
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*5. Confirm the password has been reset by logging into http://portal.mcla.edu with your reset MCLA password.
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===Laptops,Desktops, Smart TVs with browsers (https://watch.spectrum.net/)===
 
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*PC: IE 11, Chrome 43 or newer, Firefox 45 or newer, MS Edge 12 or newer
 
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*Mac: Safari 7 or newer, Firefox 45 or newer, Chrome 43 or newer
 

Revision as of 19:56, 11 August 2021

To Reset a Lost MCLA Account Password using Microsoft's Self-Service Password Reset Tool:

  • 1. Go to https://passwordreset.microsoftonline.com
  • 2. Type your A number with @mcla.edu at the end of it (Example: A10001000@mcla.edu)
  • 3. Complete two of the verification methods listed on the left (Phone Call, SMS Text, Security Questions or Alternate Email).
  • 4. Enter new password.



To Reset a Lost MCLA Account Password through Banner:

  • 1. Go to http://techhelp.mcla.edu/banner
  • 2. Login using your Self Service Banner account (Banner Login Instructions)
  • 3. Click the 'Lost Your MCLA Account Password?' link located on the main menu of Banner.
  • 4. Use the temporary password that is generated to login to https://portal.mcla.edu
  • 4. Set a new password which should be a combination of numbers as well as letters. You should also include a special character (!,$,@,etc.)
  • 5. Confirm the password has been reset by logging into http://portal.mcla.edu with your reset MCLA password.
Retrieved from "https://techhelp.mcla.edu/index.php?title=SpectrumU&oldid=6672"