Difference between pages "Fac/Staff Telecom FAQs" and "MCLA Fax Services"
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| − | + | MCLA has partnered with WestFax, a cloud-based fax service that integrates with MCLA Email and BlazerPrint Copiers. Faxing a document can now be done by simply sending an e-mail. Users can also receive faxes securely that go directly to their MCLA mailbox. Users who have a paper document to fax can still do so on any BlazerPrint Copier on campus. The following instructions will walk through these various options. | |
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| − | + | ==Sending a Fax== | |
| − | + | <youtube>G7xoRmVkFws</youtube> | |
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| − | + | '''Via Email Attachment''' | |
| − | + | *Login to your MCLA Email via the MCLA Portal (https://portal.mcla.edu) | |
| − | + | *Create a new email message | |
| − | + | *Enter the ten-digit fax phone number with @westfax.com as the recipient's e-mail address. Example:13035551212@westfax.com | |
| − | + | *Enter a subject as the fax header (see [https://westfax.com/how-to-use-advanced-flags-with-fax-to-email/ WestFax Advanced Header Flags]) | |
| − | + | *Attach the file you would like to fax. All Microsoft Office file formats, .PDF, .JPG are supported. | |
| + | *Send Email | ||
| + | *You will receive a fax confirmation e-mail sent back to you when fax is sent successfully | ||
| − | + | '''Via BlazerPrint Copier (Paper Faxing)''' | |
| − | + | *1. Load document in Automatic Document Feeder | |
| − | + | *2. 'Tap' into BlazerPrint Copier with MCLA Photo ID. | |
| + | *3. Select “Scan” from the homepage | ||
| + | *4. Select the "Fax Using XXX-XXX-XXXX" option. Note: Users may have multiple lines assigned to them to choose from. | ||
| + | *5. Enter the fax recipient number by pressing the '+' symbol in the lower left corner. | ||
| + | *6. Enter fax number (required), recipient name (optional), and recipient company (optional) then press 'Add Recipient' in the lower right corner. | ||
| + | *7. Press 'Start' to Send Fax | ||
| + | *8. You will receive a fax confirmation e-mail sent back to you when fax is sent successfully | ||
| − | + | '''Via Portal Link''' | |
| − | + | *1. Access [https://home.westfax.com/login/sso/mcla WestFax Fax Portal] by logging in with your MCLA ID and password [https://home.westfax.com/login/sso/mcla here]. The WestFax link can also be found on the [https://portal.mcla.edu MCLA Portal] via the 'Everyone' dropdown. | |
| + | *2. Click 'Send Fax' button located in the top right corner | ||
| + | *3. Enter Fax Number or select from Contacts | ||
| + | *4. Fill out the header field (shows at the top of the Fax) | ||
| + | *5. Fill out the subject field (for metadata) | ||
| + | *6. Select Cover Page | ||
| + | *7. Select 'Browse' to add the document you would like faxed | ||
| − | + | ==Receiving a Fax== | |
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| − | + | '''Via Incoming Email''' | |
| − | + | *Faculty/Staff who have been configured to receive faxes through a certain fax line will automatically receive incoming fax documents to their MCLA e-mail. The fax document will be accepted as an e-mail attachment in PDF format. | |
| − | + | '''Via Portal Link''' | |
| − | + | *1. Access [https://home.westfax.com/login/sso/mcla WestFax Fax Portal] by logging in with your MCLA ID and password [https://home.westfax.com/login/sso/mcla here]. The WestFax link can also be found on the [https://portal.mcla.edu MCLA Portal] via the 'Everyone' dropdown. | |
| + | *2. Your fax inbox will appear where you can view incoming faxes, download them as PDF files, or delete. | ||
| + | *3. Users that have multiple fax lines associated with their account can use the dropdown at the top to select which fax inbox they would like to view. | ||
| − | [ | + | ==Learn More About WestFax Portal== |
| − | [ | + | <youtube>d903hJRiqMM?t=268</youtube> |
| + | |||
| + | ==Related Links== | ||
| + | *[https://westfax.com/hipaa-compliant-fax-faq/ HIPAA Compliant Fax FAQ] | ||
| + | *[https://westfax.com/how-to-use-advanced-flags-with-fax-to-email/ How to use advanced flags with fax to email] | ||
Revision as of 04:57, 14 February 2023
MCLA has partnered with WestFax, a cloud-based fax service that integrates with MCLA Email and BlazerPrint Copiers. Faxing a document can now be done by simply sending an e-mail. Users can also receive faxes securely that go directly to their MCLA mailbox. Users who have a paper document to fax can still do so on any BlazerPrint Copier on campus. The following instructions will walk through these various options.
Sending a Fax
Via Email Attachment
- Login to your MCLA Email via the MCLA Portal (https://portal.mcla.edu)
- Create a new email message
- Enter the ten-digit fax phone number with @westfax.com as the recipient's e-mail address. Example:13035551212@westfax.com
- Enter a subject as the fax header (see WestFax Advanced Header Flags)
- Attach the file you would like to fax. All Microsoft Office file formats, .PDF, .JPG are supported.
- Send Email
- You will receive a fax confirmation e-mail sent back to you when fax is sent successfully
Via BlazerPrint Copier (Paper Faxing)
- 1. Load document in Automatic Document Feeder
- 2. 'Tap' into BlazerPrint Copier with MCLA Photo ID.
- 3. Select “Scan” from the homepage
- 4. Select the "Fax Using XXX-XXX-XXXX" option. Note: Users may have multiple lines assigned to them to choose from.
- 5. Enter the fax recipient number by pressing the '+' symbol in the lower left corner.
- 6. Enter fax number (required), recipient name (optional), and recipient company (optional) then press 'Add Recipient' in the lower right corner.
- 7. Press 'Start' to Send Fax
- 8. You will receive a fax confirmation e-mail sent back to you when fax is sent successfully
Via Portal Link
- 1. Access WestFax Fax Portal by logging in with your MCLA ID and password here. The WestFax link can also be found on the MCLA Portal via the 'Everyone' dropdown.
- 2. Click 'Send Fax' button located in the top right corner
- 3. Enter Fax Number or select from Contacts
- 4. Fill out the header field (shows at the top of the Fax)
- 5. Fill out the subject field (for metadata)
- 6. Select Cover Page
- 7. Select 'Browse' to add the document you would like faxed
Receiving a Fax
Via Incoming Email
- Faculty/Staff who have been configured to receive faxes through a certain fax line will automatically receive incoming fax documents to their MCLA e-mail. The fax document will be accepted as an e-mail attachment in PDF format.
Via Portal Link
- 1. Access WestFax Fax Portal by logging in with your MCLA ID and password here. The WestFax link can also be found on the MCLA Portal via the 'Everyone' dropdown.
- 2. Your fax inbox will appear where you can view incoming faxes, download them as PDF files, or delete.
- 3. Users that have multiple fax lines associated with their account can use the dropdown at the top to select which fax inbox they would like to view.
Learn More About WestFax Portal
