Difference between pages "SpectrumU" and "MCLA Fax Services"

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SpectrumU is a live TV service available to all resident students at MCLA. The service streams live video content to user's devices that are connected to the MCLA network. Over 200 channels are available through this service. For a full list of channels please [https://techhelp.mcla.edu/images/d/df/Spectrum_Flyer_2021.pdf refer to this guide.]
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MCLA has partnered with WestFax, a cloud-based fax service that integrates with MCLA Email and BlazerPrint Copiers. Faxing a document can now be done by simply sending an e-mail. Users can also receive faxes securely that go directly to their MCLA mailbox. Users who have a paper document to fax can still do so on any BlazerPrint Copier on campus. The following instructions will walk through these various options.
  
Note: SpectrumU access is available on the MCLA campus, only; it will not work over a VPN connection or off-campus.
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==Sending a Fax==
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<youtube>G7xoRmVkFws</youtube>
  
<youtube>uuF1O8t4OI0</youtube>
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'''Via Email Attachment'''
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*Login to your MCLA Email via the MCLA Portal (https://portal.mcla.edu)
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*Create a new email message
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*Enter the ten-digit fax phone number with @westfax.com as the recipient's e-mail address. Example:13035551212@westfax.com
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*Enter a subject as the fax header (see [https://westfax.com/how-to-use-advanced-flags-with-fax-to-email/ WestFax Advanced Header Flags])
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*Attach the file you would like to fax. All Microsoft Office file formats, .PDF, .JPG are supported.
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*Send Email
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*You will receive a fax confirmation e-mail sent back to you when fax is sent successfully
  
==How to watch SpectrumU==
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'''Via BlazerPrint Copier (Paper Faxing)'''
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*1. Load document in Automatic Document Feeder
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*2. 'Tap' into BlazerPrint Copier with MCLA Photo ID.
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*3. Select “Scan” from the homepage
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*4. Select the "Fax Using XXX-XXX-XXXX" option. Note: Users may have multiple lines assigned to them to choose from.
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*5. Enter the fax recipient number by pressing the '+' symbol in the lower left corner.
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*6. Enter fax number (required), recipient name (optional), and recipient company (optional) then press 'Add Recipient' in the lower right corner.
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*7. Press 'Start' to Send Fax
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*8. You will receive a fax confirmation e-mail sent back to you when fax is sent successfully
  
*Ensure your device is connected to the 'Blazernet' wireless network
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'''Via Portal Link'''
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*1. Access [https://home.westfax.com/login/sso/mcla WestFax Fax Portal] by logging in with your MCLA ID and password [https://home.westfax.com/login/sso/mcla here]. The WestFax link can also be found on the [https://portal.mcla.edu MCLA Portal] via the 'Everyone' dropdown.
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*2. Click 'Send Fax' button located in the top right corner
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*3. Enter Fax Number or select from Contacts
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*4. Fill out the header field (shows at the top of the Fax)
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*5. Fill out the subject field (for metadata)
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*6. Select Cover Page
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*7. Select 'Browse' to add the document you would like faxed
  
*Download the "SpectrumU" app or connect using the web browser on your device.
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==Receiving a Fax==
[https://itunes.apple.com/us/app/spectrumu/id827887111 Apple IOS (IPhone & IPads)] | [https://play.google.com/store/apps/details?id=com.charter.university Andriod/Google Play] | [https://www.amazon.com/Spectrum-SpectrumSpectrumU/dp/B0787DDDRQ Amazon App] <br>
 
*Web browser users simply navigate to https://watch.spectrum.net while connected to the oncampus network (Blazernet). <br>
 
  
==SpectrumU is supported on the following devices:==
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'''Via Incoming Email'''
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*Faculty/Staff who have been configured to receive faxes through a certain fax line will automatically receive incoming fax documents to their MCLA e-mail. The fax document will be accepted as an e-mail attachment in PDF format.
  
===Mobile Devices===
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'''Via Portal Link'''
*iPhone, iPad or iPod touch running iOS 8 or above
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*1. Access [https://home.westfax.com/login/sso/mcla WestFax Fax Portal] by logging in with your MCLA ID and password [https://home.westfax.com/login/sso/mcla here]. The WestFax link can also be found on the [https://portal.mcla.edu MCLA Portal] via the 'Everyone' dropdown.
*All major Android smartphones and tablets running Android 4.2 or above
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*2. Your fax inbox will appear where you can view incoming faxes, download them as PDF files, or delete.
*Kindle Fire Phone, all Kindle Fire models except for the 1st generation model
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*3. Users that have multiple fax lines associated with their account can use the dropdown at the top to select which fax inbox they would like to view.
  
===Laptops,Desktops, Smart TVs with browsers (https://watch.spectrum.net/)===
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==Learn More About WestFax Portal==
*PC: IE 11, Chrome 43 or newer, Firefox 45 or newer, MS Edge 12 or newer
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<youtube>d903hJRiqMM?t=268</youtube>
*Mac: Safari 7 or newer, Firefox 45 or newer, Chrome 43 or newer
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==Related Links==
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*[https://westfax.com/hipaa-compliant-fax-faq/ HIPAA Compliant Fax FAQ]
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*[https://westfax.com/how-to-use-advanced-flags-with-fax-to-email/ How to use advanced flags with fax to email]

Revision as of 04:57, 14 February 2023

MCLA has partnered with WestFax, a cloud-based fax service that integrates with MCLA Email and BlazerPrint Copiers. Faxing a document can now be done by simply sending an e-mail. Users can also receive faxes securely that go directly to their MCLA mailbox. Users who have a paper document to fax can still do so on any BlazerPrint Copier on campus. The following instructions will walk through these various options.

Sending a Fax

Via Email Attachment

  • Login to your MCLA Email via the MCLA Portal (https://portal.mcla.edu)
  • Create a new email message
  • Enter the ten-digit fax phone number with @westfax.com as the recipient's e-mail address. Example:13035551212@westfax.com
  • Enter a subject as the fax header (see WestFax Advanced Header Flags)
  • Attach the file you would like to fax. All Microsoft Office file formats, .PDF, .JPG are supported.
  • Send Email
  • You will receive a fax confirmation e-mail sent back to you when fax is sent successfully

Via BlazerPrint Copier (Paper Faxing)

  • 1. Load document in Automatic Document Feeder
  • 2. 'Tap' into BlazerPrint Copier with MCLA Photo ID.
  • 3. Select “Scan” from the homepage
  • 4. Select the "Fax Using XXX-XXX-XXXX" option. Note: Users may have multiple lines assigned to them to choose from.
  • 5. Enter the fax recipient number by pressing the '+' symbol in the lower left corner.
  • 6. Enter fax number (required), recipient name (optional), and recipient company (optional) then press 'Add Recipient' in the lower right corner.
  • 7. Press 'Start' to Send Fax
  • 8. You will receive a fax confirmation e-mail sent back to you when fax is sent successfully

Via Portal Link

  • 1. Access WestFax Fax Portal by logging in with your MCLA ID and password here. The WestFax link can also be found on the MCLA Portal via the 'Everyone' dropdown.
  • 2. Click 'Send Fax' button located in the top right corner
  • 3. Enter Fax Number or select from Contacts
  • 4. Fill out the header field (shows at the top of the Fax)
  • 5. Fill out the subject field (for metadata)
  • 6. Select Cover Page
  • 7. Select 'Browse' to add the document you would like faxed

Receiving a Fax

Via Incoming Email

  • Faculty/Staff who have been configured to receive faxes through a certain fax line will automatically receive incoming fax documents to their MCLA e-mail. The fax document will be accepted as an e-mail attachment in PDF format.

Via Portal Link

  • 1. Access WestFax Fax Portal by logging in with your MCLA ID and password here. The WestFax link can also be found on the MCLA Portal via the 'Everyone' dropdown.
  • 2. Your fax inbox will appear where you can view incoming faxes, download them as PDF files, or delete.
  • 3. Users that have multiple fax lines associated with their account can use the dropdown at the top to select which fax inbox they would like to view.

Learn More About WestFax Portal

Related Links