Difference between pages "IT Policies and Procedures" and "Azure Virtual Desktop (AVD)"

From TechHelp@MCLA
(Difference between pages)
Jump to: navigation, search
(Policies)
 
(How to Access via Web Browser)
 
Line 1: Line 1:
[[Image:Outsidemurdock.jpg|right]]
+
MCLA provides remote access to software using Azure Virtual Desktop (AVD). This service allows MCLA students, faculty and staff to access license software typically found in our computer labs 24/7, from anywhere. With the ability to access this system with just a web browser, users can have the flexibility to connect using a tablet, phone, Mac, PC, Chromebook. Users also have the ability to download a more robust Remote Desktop client that provides an optimized experience. Because the process is cloud-based, the experience is identical for all users.
==Description==
 
We strive to make our technology services and support services meet the needs of the campus community. As you use technology here at MCLA, we would like everyone to keep in mind that the services we provide are privileged resources and shared among other students, faculty and staff. Here you will find policies and best practice procedures to follow that will ensure proper use that respects other users.
 
  
==Policies==
+
Here is a list of software that is currently available through the AVD service:
  
 +
*SPSS
 +
*ArcGIS Pro
 +
*Microsoft Excel
 +
*MiniTab
 +
*MiniTab Express
 +
*RavenLite
 +
*R
 +
*R Studio
 +
*Atom
 +
*BIOVia Draw
 +
*MatLab
 +
*Stella Professional
 +
*yEd Graph Editor
 +
*Tableau Reader
 +
*BehavePlus5
  
*[[Network User Agreement]]
 
*[[Dorm Connection Policy]]
 
*[[MCLA Electronics Communications Policy]]
 
*[[Sensitive Information in Electronic and Paper-based Systems]]
 
[[:File:MCLA - PL11 - Acquisition and Development Policy v.1.1.pdf|IT Procurement and Development Policy]]
 
  
==Procedures==
+
==How to Access via Web Browser==
  
*[[Academic Department PCs]]
+
*1. Go to the following address: https://client.wvd.microsoft.com/arm/webclient/
*[[Apple IOS Devices]]
+
*2. Login with your MCLA Account (A number@mcla.edu)
*[[Computer Support Procedures]]
+
*3. You will see icons for each course program offered. Open the program you'd like to access.
*[[Hardware Support Procedure]]
+
[[File:Avd1a.PNG]]
*[[Information Security Awareness]]
+
*4. The following screen will pop up asking your approval to authorize access to certain local resources.
*[[Netiquette]]
 
*[[Network Account Creation Procedure]]
 
*[[Network Account Termination]]
 
*[[Network Printing Support Procedure]]
 
*[[Peer 2 Peer Sharing (P2P)]]
 
*[[Software Support Procedure]]
 
*[[Virus Removal Service Procedure]]
 
*[[Computer Helpdesk Services for Students]]
 
  
 +
[[image:avd1.png]]
  
==Service Catalog==
+
*'''Printer:''' Refers to being able to print a document within your virtual desktop to a printer that is connected to your local computer. 
*[[Technology Fee Services]]
+
*'''Clipboard:''' Refers to copying/pasting text or images. 
*[[Service Catalog]]
+
*'''File Transfer:''' Refers to allowing you to copy files from your local computer to your virtual desktop. 
 +
*You can check Don’t ask me again to remember these settings.
 +
 
 +
*5. Enter your MCLA Account Credentials at the prompt.
 +
[[image:Avd2.PNG]]
 +
*6. Please wait while the application loads remotely. You can see its status by clicking the 'show details' option.
 +
 
 +
==How to Access via Remote Desktop App (Optional)==

Revision as of 01:48, 31 August 2022

MCLA provides remote access to software using Azure Virtual Desktop (AVD). This service allows MCLA students, faculty and staff to access license software typically found in our computer labs 24/7, from anywhere. With the ability to access this system with just a web browser, users can have the flexibility to connect using a tablet, phone, Mac, PC, Chromebook. Users also have the ability to download a more robust Remote Desktop client that provides an optimized experience. Because the process is cloud-based, the experience is identical for all users.

Here is a list of software that is currently available through the AVD service:

  • SPSS
  • ArcGIS Pro
  • Microsoft Excel
  • MiniTab
  • MiniTab Express
  • RavenLite
  • R
  • R Studio
  • Atom
  • BIOVia Draw
  • MatLab
  • Stella Professional
  • yEd Graph Editor
  • Tableau Reader
  • BehavePlus5


How to Access via Web Browser

Avd1a.PNG

  • 4. The following screen will pop up asking your approval to authorize access to certain local resources.

Avd1.png

  • Printer: Refers to being able to print a document within your virtual desktop to a printer that is connected to your local computer.
  • Clipboard: Refers to copying/pasting text or images.
  • File Transfer: Refers to allowing you to copy files from your local computer to your virtual desktop.
  • You can check Don’t ask me again to remember these settings.
  • 5. Enter your MCLA Account Credentials at the prompt.

Avd2.PNG

  • 6. Please wait while the application loads remotely. You can see its status by clicking the 'show details' option.

How to Access via Remote Desktop App (Optional)