Difference between pages "MCLA Multi-Factor Authentication for Email and Microsoft Office 365 Access" and "Azure Virtual Desktop (AVD)"

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(Step 2 - Setup)
 
(How to Access via Web Browser)
 
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Multi-Factor authentication (a.k.a. MFA) is a security method to help better protect email accounts and Office 365 access by adding a layer of protection to the sign-in process. In addition to entering a password, this added security requires users to approve their sign-ins using a mobile device or telephone. This way if a user account password is somehow exposed, the account can stay protected by the second factor that is required to gain access.
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MCLA provides remote access to software using Azure Virtual Desktop (AVD). This service allows MCLA students, faculty and staff to access license software typically found in our computer labs 24/7, from anywhere. With the ability to access this system with just a web browser, users can have the flexibility to connect using a tablet, phone, Mac, PC, Chromebook. Users also have the ability to download a more robust Remote Desktop client that provides an optimized experience. Because the process is cloud-based, the experience is identical for all users.
  
All MCLA accounts will soon have MFA turned on. MFA will not be required when signing on to the main MCLA Portal, but will appear when accessing any Microsoft related services that MCLA has available, such as email, teams, and sharepoint. This documentation will walk you through how to prepare for the use of this security requirement and provide guidance on usage.
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Here is a list of software that is currently available through the AVD service:
  
==Step 1 - Prepare==
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*SPSS
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*ArcGIS Pro
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*Microsoft Excel
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*MiniTab
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*MiniTab Express
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*RavenLite
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*R
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*R Studio
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*Atom
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*BIOVia Draw
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*MatLab
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*Stella Professional
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*yEd Graph Editor
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*Tableau Reader
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*BehavePlus5
  
We recommend you follow this checklist to prepare for the account security transition to MFA. These steps can be completed anytime, but its best to do before MFA is turned on for your account.
 
  
* Review the "[https://support.microsoft.com/en-us/topic/what-is-multifactor-authentication-e5e39437-121c-be60-d123-eda06bddf661 What is: Multifactor Authentication]" Microsoft article.
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==How to Access via Web Browser==
* [https://www.microsoft.com/en-us/security/mobile-authenticator-app Download the Microsoft Authentication App] on your [https://play.google.com/store/apps/details?id=com.azure.authenticator Android] and [https://apps.apple.com/app/microsoft-authenticator/id983156458 Apple IOS phone].
 
* Confirm that your security information is updated and complete. To check login to https://aka.ms/mfasetup. You will want to ensure you have setup your primary phone, office phone and/or alternate phone as a security method. This is helpful in the event you don't have access to your mobile phone, the other phones you specify can be used to sign you in.
 
  
==Step 2 - Setup==
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*1. Go to the following address: https://client.wvd.microsoft.com/arm/webclient/
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*2. Login with your MCLA Account (A number@mcla.edu)
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*3. You will see icons for each course program offered. Open the program you'd like to access.
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[[File:Avd1a.PNG]]
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*4. The following screen will pop up asking your approval to authorize access to certain local resources.
  
MCLA IT will notify you when MFA will be turned on for your account. After its been turned on, [https://support.microsoft.com/en-us/office/set-up-your-microsoft-365-sign-in-for-multi-factor-authentication-ace1d096-61e5-449b-a875-58eb3d74de14 follow these steps in this link] to setup your account to work with MFA. 
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[[image:avd1.png]]
  
*[https://support.microsoft.com/en-us/office/set-up-your-microsoft-365-sign-in-for-multi-factor-authentication-ace1d096-61e5-449b-a875-58eb3d74de14 Set up your Microsoft 365 sign-in for multi-factor authentication]
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*'''Printer:''' Refers to being able to print a document within your virtual desktop to a printer that is connected to your local computer. 
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*'''Clipboard:''' Refers to copying/pasting text or images.
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*'''File Transfer:''' Refers to allowing you to copy files from your local computer to your virtual desktop. 
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*You can check Don’t ask me again to remember these settings.
  
*'''Important Note''': The most convenient method is to approve sign-ins using notifications served through the Microsoft authenticator app. We recommend that you set this option to your default method. Here is a video that our Help Desk has put together that will walk you through the setup process from start to finish:
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*5. Enter your MCLA Account Credentials at the prompt.
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[[image:Avd2.PNG]]
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*6. Please wait while the application loads remotely. You can see its status by clicking the 'show details' option.
  
<youtube>LPPJqWW2x4o</youtube>
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==How to Access via Remote Desktop App (Optional)==
 
 
==Step 3 - Use and Manage==
 
Its important to note that when MFA is turned on - all access sign ins to Office 365 services will require the use of it. This includes access to MCLA Email, Microsoft Teams and Sharepoint/OneDrive. To ensure you don't lose access to your account, you should remember to [https://aka.ms/mfasetup update your security information] whenever you change your phone number. Here are some additional resources we recommend you review to help enhance your experience with using MFA by learning more about the different security methods you can setup and how to effectively manage them.
 
 
 
*[https://support.microsoft.com/en-us/account-billing/sign-in-to-your-work-or-school-account-using-your-two-step-verification-method-c7293464-ef5e-4705-a24b-c4a3ec0d6cf9 Using your two-step verification methods]
 
*[https://support.microsoft.com/en-us/account-billing/common-problems-with-two-step-verification-for-a-work-or-school-account-63acbb9b-16a1-47b9-8619-6a865e8071a5 Common Problems with two step verification methods]
 
*[https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40 Backup and Recover your credentials with Authenticator App]
 

Revision as of 01:48, 31 August 2022

MCLA provides remote access to software using Azure Virtual Desktop (AVD). This service allows MCLA students, faculty and staff to access license software typically found in our computer labs 24/7, from anywhere. With the ability to access this system with just a web browser, users can have the flexibility to connect using a tablet, phone, Mac, PC, Chromebook. Users also have the ability to download a more robust Remote Desktop client that provides an optimized experience. Because the process is cloud-based, the experience is identical for all users.

Here is a list of software that is currently available through the AVD service:

  • SPSS
  • ArcGIS Pro
  • Microsoft Excel
  • MiniTab
  • MiniTab Express
  • RavenLite
  • R
  • R Studio
  • Atom
  • BIOVia Draw
  • MatLab
  • Stella Professional
  • yEd Graph Editor
  • Tableau Reader
  • BehavePlus5


How to Access via Web Browser

Avd1a.PNG

  • 4. The following screen will pop up asking your approval to authorize access to certain local resources.

Avd1.png

  • Printer: Refers to being able to print a document within your virtual desktop to a printer that is connected to your local computer.
  • Clipboard: Refers to copying/pasting text or images.
  • File Transfer: Refers to allowing you to copy files from your local computer to your virtual desktop.
  • You can check Don’t ask me again to remember these settings.
  • 5. Enter your MCLA Account Credentials at the prompt.

Avd2.PNG

  • 6. Please wait while the application loads remotely. You can see its status by clicking the 'show details' option.

How to Access via Remote Desktop App (Optional)