Difference between pages "Internet Service - Coronavirus" and "MCLA Fax Services"

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(Receiving a Fax)
 
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MCLA has partnered with WestFax, a cloud-based fax service that integrates with MCLA Email and BlazerPrint Copiers.  Faxing a document can now be done by simply sending an e-mail. Users can also receive faxes securely that go directly to their MCLA mailbox. Users who have a paper document to fax can still do so on any BlazerPrint Copier on campus. The following instructions will walk through this these various options.
  
== If you are having trouble getting Internet service during the Coronavirus Crisis please read on for resources that can help. ==
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==Sending a Fax==
  
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'''Via Email Attachment (File Attachment Faxing)'''
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*Login to your MCLA Email via the MCLA Portal (https://portal.mcla.edu)
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*Create a new email message
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*Enter the ten-digit fax phone number with @westfax.com as the recipient's e-mail address. Example:13035551212@westfax.com
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*Enter a subject as the fax header (see [https://westfax.com/how-to-use-advanced-flags-with-fax-to-email/ WestFax Advanced Header Flags])
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*Attach the file you would like to fax. All Microsoft Office file formats, .PDF, .JPG are supported.
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*Send Email
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*You will receive a fax confirmation e-mail sent back to you when fax is sent successfully
  
'''The FCC has created a Keep America Connected pledge that service providers can participate in. Pledge participants make these three commitments.'''
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'''Via BlazerPrint Copier (Paper Faxing)'''
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*1. Load document in Automatic Document Feeder
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*2. 'Tap' into BlazerPrint Copier with MCLA Photo ID.
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*3. Select “Scan” from the homepage
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*4. Select the "Fax Using XXX-XXX-XXXX" option. Note: Users may have multiple lines assigned to them to choose from.
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*5. Enter the fax recipient number by pressing the '+' symbol in the lower left corner.
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*6. Enter fax number (required), recipient name (optional), and recipient company (optional) then press 'Add Recipient' in the lower right corner.
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*7. Press 'Start' to Send Fax
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*8. You will receive a fax confirmation e-mail sent back to you when fax is sent successfully
  
For the next 60 days to:
 
  
*not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
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'''Via Portal Link'''
*waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and
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TBD - Coming Soon
*open its Wi-Fi hotspots to any American who needs them.
 
  
[https://docs.fcc.gov/public/attachments/DOC-363033A1.pdf Read more]
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==Receiving a Fax==
  
'''Is your service provider participating in this pledge?'''
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'''Via Incoming Email'''
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*Faculty/Staff who have been configured to receive faxes through a certain fax line will automatically receive incoming fax documents to their MCLA e-mail. The fax document will be accepted as an e-mail attachment in PDF format.
  
Here is what we know right now, more providers are coming online, if yours is not here, contact them or contact the MCLA HelpDesk to see how we can help.
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'''Via Portal Link'''
 
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TBD - Coming Soon
*'''Comcast''' - Pausing data plans for 60 days giving all customers unlimited data.  Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers. [https://corporate.comcast.com/covid-19 Read more]
 
*'''Charter''' will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription. Installation fees will be waived for new student households. [https://corporate.charter.com/newsroom/charter-to-offer-free-access-to-spectrum-broadband-and-wifi-for-60-days-for-new-K12-and-college-student-households-and-more Read more]
 
*'''AT&T''' - Will not terminate the service of any wireless, home phone or broadband residential or small business customer because of their inability to pay their bill.  Waive any late payment fees that any wireless, home phone or broadband. Open all public Wi-Fi hotspots. [https://about.att.com/pages/COVID-19.html Read more]
 
*'''Verizon''' - Has made the FCC pledge to open hotspots and provide billing relief to customers. [https://www.verizon.com/about/news/our-response-coronavirus Read more]
 
*'''Sprint''' - In addition to the FCC Pledge, Sprint is giving their customers unlimited data and allowing users to tether other devices to their phones (personal hotspot) at no additional charge.[https://newsroom.sprint.com/covid-19-updates-sprint-responds.htm Read more]
 
*'''T-Mobile''' - In addition to the FCC Pledge, T-Mobile is giving their customers unlimited data and allowing users to tether other devices to their phones (personal hotspot) at no additional charge. [https://www.t-mobile.com/news/t-mobile-update-on-covid-19-response Read more]
 

Revision as of 04:19, 14 February 2023

MCLA has partnered with WestFax, a cloud-based fax service that integrates with MCLA Email and BlazerPrint Copiers. Faxing a document can now be done by simply sending an e-mail. Users can also receive faxes securely that go directly to their MCLA mailbox. Users who have a paper document to fax can still do so on any BlazerPrint Copier on campus. The following instructions will walk through this these various options.

Sending a Fax

Via Email Attachment (File Attachment Faxing)

  • Login to your MCLA Email via the MCLA Portal (https://portal.mcla.edu)
  • Create a new email message
  • Enter the ten-digit fax phone number with @westfax.com as the recipient's e-mail address. Example:13035551212@westfax.com
  • Enter a subject as the fax header (see WestFax Advanced Header Flags)
  • Attach the file you would like to fax. All Microsoft Office file formats, .PDF, .JPG are supported.
  • Send Email
  • You will receive a fax confirmation e-mail sent back to you when fax is sent successfully

Via BlazerPrint Copier (Paper Faxing)

  • 1. Load document in Automatic Document Feeder
  • 2. 'Tap' into BlazerPrint Copier with MCLA Photo ID.
  • 3. Select “Scan” from the homepage
  • 4. Select the "Fax Using XXX-XXX-XXXX" option. Note: Users may have multiple lines assigned to them to choose from.
  • 5. Enter the fax recipient number by pressing the '+' symbol in the lower left corner.
  • 6. Enter fax number (required), recipient name (optional), and recipient company (optional) then press 'Add Recipient' in the lower right corner.
  • 7. Press 'Start' to Send Fax
  • 8. You will receive a fax confirmation e-mail sent back to you when fax is sent successfully


Via Portal Link TBD - Coming Soon

Receiving a Fax

Via Incoming Email

  • Faculty/Staff who have been configured to receive faxes through a certain fax line will automatically receive incoming fax documents to their MCLA e-mail. The fax document will be accepted as an e-mail attachment in PDF format.

Via Portal Link TBD - Coming Soon