Difference between pages "MCLA Remote Access (Windows)" and "MCLA Fax Services"

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(Download and Install Sophos Connect Client)
 
(Receiving a Fax)
 
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MCLA has partnered with WestFax, a cloud-based fax service that integrates with MCLA Email and BlazerPrint Copiers.  Faxing a document can now be done by simply sending an e-mail. Users can also receive faxes securely that go directly to their MCLA mailbox. Users who have a paper document to fax can still do so on any BlazerPrint Copier on campus. The following instructions will walk through this these various options.
  
If you are using Mac OS, please refer [[MCLA_Remote_Access_(MacOS)| to these instructions instead]].
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==Sending a Fax==
  
=='''Description'''==
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'''Via Email Attachment (File Attachment Faxing)'''
For various reasons pertaining to security, certain services within the MCLA network are protected from direct access to the Internet. Access to these resources from other networks requires special software to provide a secure “tunnel” from your computer. MCLA employs an SSL VPN to provide this function and this document explains how to access, install and use this tool for Windows based machines.
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*Login to your MCLA Email via the MCLA Portal (https://portal.mcla.edu)
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*Create a new email message
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*Enter the ten-digit fax phone number with @westfax.com as the recipient's e-mail address. Example:13035551212@westfax.com
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*Enter a subject as the fax header (see [https://westfax.com/how-to-use-advanced-flags-with-fax-to-email/ WestFax Advanced Header Flags])
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*Attach the file you would like to fax. All Microsoft Office file formats, .PDF, .JPG are supported.
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*Send Email
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*You will receive a fax confirmation e-mail sent back to you when fax is sent successfully
  
=='''Download and Install Sophos Connect Client'''==
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'''Via BlazerPrint Copier (Paper Faxing)'''
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*1. Load document in Automatic Document Feeder
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*2. 'Tap' into BlazerPrint Copier with MCLA Photo ID.
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*3. Select “Scan” from the homepage
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*4. Select the "Fax Using XXX-XXX-XXXX" option. Note: Users may have multiple lines assigned to them to choose from.
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*5. Enter the fax recipient number by pressing the '+' symbol in the lower left corner.
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*6. Enter fax number (required), recipient name (optional), and recipient company (optional) then press 'Add Recipient' in the lower right corner.
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*7. Press 'Start' to Send Fax
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*8. You will receive a fax confirmation e-mail sent back to you when fax is sent successfully
  
*1. Before you start, ensure you do not have the outdated "Sophos SSL VPN" client installed. If you do, please follow these steps to uninstall:
 
**a. Select Start , then select '''Settings  > Apps > Apps & features'''.
 
**b. Select the the 'Sophos SSL VPN' application in the list and then select '''Uninstall'''.
 
*2. Download the VPN software (Sophos Connect) which is located here: [https://mcla.sharepoint.com/:u:/s/DesktopSupport772/EUe1CL7iaOBHhCZfrCYX6egBXZDgl_T9GFW5uRzKJYCQUA?e=hlMZdS Sophos Connect]. 
 
*3. Open the installer once downloaded and complete the client installation.
 
*4. Login to https://mclautm.mcla.edu using your A# and password. MFA code may be required.
 
*5. Once logged in select the '''Remote Access''' link on the page.
 
*6. Click the download button next to the description "'''Click here to download the configuration file to set up SSL VPN on Linux, MacOS X, BSD or Solaris.'''" '''Download''' and '''Save''' the .opvn file.
 
*7. Open the Sophos Connect software, click the ''''Import Connection'''' option
 
*8. Navigate to the .opvn file that you saved, select it and click ''''Open''''
 
  
=='''Connect to the VPN using Sophos Connect Client'''==
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'''Via Portal Link'''
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TBD - Coming Soon
  
*1. Open the Sophos Connect software by either selecting it in your start menu or system tray
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==Receiving a Fax==
*2. Confirm that the 'mclautm.mcla.edu' server connect is selected then click 'Connect'
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*3. Type in your A number and password. MFA code may be required.
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'''Via Incoming Email'''
*4. Connection status will show a green click mark when successfully connected to the VPN
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*Faculty/Staff who have been configured to receive faxes through a certain fax line will automatically receive incoming fax documents to their MCLA e-mail. The fax document will be accepted as an e-mail attachment in PDF format.
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'''Via Portal Link'''
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TBD - Coming Soon

Revision as of 04:19, 14 February 2023

MCLA has partnered with WestFax, a cloud-based fax service that integrates with MCLA Email and BlazerPrint Copiers. Faxing a document can now be done by simply sending an e-mail. Users can also receive faxes securely that go directly to their MCLA mailbox. Users who have a paper document to fax can still do so on any BlazerPrint Copier on campus. The following instructions will walk through this these various options.

Sending a Fax

Via Email Attachment (File Attachment Faxing)

  • Login to your MCLA Email via the MCLA Portal (https://portal.mcla.edu)
  • Create a new email message
  • Enter the ten-digit fax phone number with @westfax.com as the recipient's e-mail address. Example:13035551212@westfax.com
  • Enter a subject as the fax header (see WestFax Advanced Header Flags)
  • Attach the file you would like to fax. All Microsoft Office file formats, .PDF, .JPG are supported.
  • Send Email
  • You will receive a fax confirmation e-mail sent back to you when fax is sent successfully

Via BlazerPrint Copier (Paper Faxing)

  • 1. Load document in Automatic Document Feeder
  • 2. 'Tap' into BlazerPrint Copier with MCLA Photo ID.
  • 3. Select “Scan” from the homepage
  • 4. Select the "Fax Using XXX-XXX-XXXX" option. Note: Users may have multiple lines assigned to them to choose from.
  • 5. Enter the fax recipient number by pressing the '+' symbol in the lower left corner.
  • 6. Enter fax number (required), recipient name (optional), and recipient company (optional) then press 'Add Recipient' in the lower right corner.
  • 7. Press 'Start' to Send Fax
  • 8. You will receive a fax confirmation e-mail sent back to you when fax is sent successfully


Via Portal Link TBD - Coming Soon

Receiving a Fax

Via Incoming Email

  • Faculty/Staff who have been configured to receive faxes through a certain fax line will automatically receive incoming fax documents to their MCLA e-mail. The fax document will be accepted as an e-mail attachment in PDF format.

Via Portal Link TBD - Coming Soon