Difference between pages "Microsoft Teams Telephony" and "Call Forwarding - VVX 250"

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MCLA will be replacing its telephone system with Microsoft Teams. This enables users to make  or receive through the following options:
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==To forward an incoming call:==
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*1. On the Incoming Call screen, select Forward.
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*2. Enter your contact’s number and select
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Forward.
  
*A Teams-enabled physical desk phone installed in your office.
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==To forward all incoming calls: ==
*Through your computer using the Microsoft Teams client software.
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*1. On the Main Menu (home button) screen, select Forward.
*Through your cell phone using the Microsoft Teams app.
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*2. If you have more than one line, select a line.
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*3. Choose either Always, No Answer, or Busy.
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*4. Enter a contact’s number, and select Enable.
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If you choose No Answer, you can enter the
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number of rings before the call is forwarded.
  
==Using a Microsoft Teams Desk Phone==
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==To disable call forwarding: ==
 
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*1. On the Main Menu (home button) screen, select Forward.
Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:
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*2. If you have more than one line, select a line.
[[File:Vvx400_.jpg|frameless|left|100px]]
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*3. Choose your forwarding type and select
PolyCom VVX 250 (Single Line Phones)
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Disable.
*[https://docs.poly.com/bundle/vvx-ip-ug-current/page/vvx-250-hardware.html Overview of Button Layout]
 
*[https://www.poly.com/content/dam/www/products/support/voice/vvx-business-ip-phones/user/vvx-250-350-450-quick-tips-en.pdf Quick Start Guide]
 
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[[File:Ccx400.jpg|frameless|left|100px]] PolyCom CCX 400 (Multi Line Phone)
 
*[https://docs.poly.com/bundle/ccx-teams-ug-current/page/poly-ccx-400-business-media-phones-hardware.html Overview of Button Layout]
 
*[https://www.poly.com/content/dam/www/products/support/voice/ccx/archive/ccx-teams-6-2-21-ug.pdf User Guide]
 
 
 
==Using the Microsoft Teams Client==
 

Revision as of 22:07, 21 November 2023

To forward an incoming call:

  • 1. On the Incoming Call screen, select Forward.
  • 2. Enter your contact’s number and select

Forward.

To forward all incoming calls:

  • 1. On the Main Menu (home button) screen, select Forward.
  • 2. If you have more than one line, select a line.
  • 3. Choose either Always, No Answer, or Busy.
  • 4. Enter a contact’s number, and select Enable.

If you choose No Answer, you can enter the number of rings before the call is forwarded.

To disable call forwarding:

  • 1. On the Main Menu (home button) screen, select Forward.
  • 2. If you have more than one line, select a line.
  • 3. Choose your forwarding type and select

Disable.