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[[File:OIP.jpg|200px|right]] MCLA will be replacing its telephone system with Microsoft Teams. This enables users the ability to make or receive through the following options:
*A Teams-enabled physical desk phone installed in your office.
Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:
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[[File:Vvx400_.jpg|left|100px]]
'''PolyCom VVX 250 (Single Line Phones)'''
*[[Overview of Button Layout]]
*[[How to Sign In - VVX 250]]
*[[Access Voicemail - VVX 250]]
*[[Call Forwarding - VVX 250]]
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[[File:Ccx400b.jpg|left|100px]] '''PolyCom VBX 250CCX 400 (Multi Line Phone)'''*Overview of Button Layout - [https://docs.poly.com/bundle/vvxccx-ipteams-ug-current/page/vvxpoly-ccx-400-business-250media-phones-hardware.html PolyCom CCX 400*Overview of Button Layout - ]*[https://docskaas.hpcloud.polyhp.com/bundlepdf-public/ccxpdf_9136933_en-teamsUS-ug1.pdf Quick Start Guide ]*[[How to Sign In -current/page/polyCCX 400]]*[[Access Voicemail -ccxCCX 400]]*[[Call Forwarding -CCX 400-business-media-phones-hardware.html]]
==Using the Microsoft Teams Client (Windows or Mac OS)==
<youtube>QInQPa7CGzs</youtube>
*[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 Using Microsoft Teams to Make Calls or Recieve Calls]
*[https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#Voicemailsettings Configure Microsoft Teams Call and Voicemail Settings]
*[https://support.microsoft.com/en-us/office/call-forwarding-call-groups-and-simultaneous-ring-in-microsoft-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e#ID0EDD=In_classic_Teams Setup Call Forwarding in Microsoft Teams] | [https://www.youtube.com/watch?v=xIyEuDAaTUM&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=11 Video Walkthrough]
*[https://www.youtube.com/watch?v=NSBvXHAvapU&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=5 How to Merge Calls]
*[https://support.microsoft.com/en-us/office/change-your-status-in-microsoft-teams-ce36ed14-6bc9-4775-a33e-6629ba4ff78e#ID0EBBD=DesktopSet Teams Status] "Do not disturb" will silence incoming calls
*[https://support.microsoft.com/en-us/office/share-a-phone-line-with-a-delegate-in-microsoft-teams-16307929-a51f-43fc-8323-3b1bf115e5a8 Setup Call Delegates]
==Using the Microsoft Teams Mobile App==
*[https://aka.ms/teamsmobiledownload Download Teams Moblie App]
*[[How to Sign-In Mobile App]]
*[https://www.youtube.com/watch?v=ZTKyrnGgeOU&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=6 Transfer Calls between Phone and Desktop]
==Frequently Asked Questions==