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Microsoft Teams Telephony

1,900 bytes added, 3 May
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[[File:OIP.jpg|200px|right]] MCLA will be replacing its telephone system with Microsoft Teams. This enables users to make or receive through the following options: 
*A Teams-enabled physical desk phone installed in your office.
Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:
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[[File:Vvx400_.jpg|left|100px]]
'''PolyCom VVX 250 (Single Line Phones)'''
*[[Overview of Button Layout]]
*[[How to Sign In - VVX 250]]
*[[Access Voicemail - VVX 250]]
*[[Call Forwarding - VVX 250]]
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[[File:Ccx400b.jpg|left|100px]] '''PolyCom CCX 400 (Multi Line Phone)'''
*[https://docs.poly.com/bundle/ccx-teams-ug-current/page/poly-ccx-400-business-media-phones-hardware.html Overview of Button Layout]
*[https://kaas.hpcloud.hp.com/pdf-public/pdf_9136933_en-US-1.pdf Quick Start Guide ]
*[[How to Sign In - CCX 400]]
*[[Access Voicemail - CCX 400]]
*[[Call Forwarding - CCX 400]]
PolyCom VVX 250 ==Using the Microsoft Teams Client (Single Line PhonesWindows or Mac OS)==<youtube>QInQPa7CGzs</youtube>*[https://docssupport.polymicrosoft.com/bundleen-us/office/vvxfirst-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-ipa6ba-ug39deef141027 Using Microsoft Teams to Make Calls or Recieve Calls]*[https://support.microsoft.com/en-currentus/pageoffice/vvxmanage-250your-hardware.html Overview of Button Layoutcall-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#Voicemailsettings Configure Microsoft Teams Call and Voicemail Settings]*[https://support.microsoft.com/en-us/office/call-forwarding-call-groups-and-simultaneous-ring-in-microsoft-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e#ID0EDD=In_classic_Teams Setup Call Forwarding in Microsoft Teams] | [https://www.polyyoutube.com/contentwatch?v=xIyEuDAaTUM&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=11 Video Walkthrough]*[https:/dam/www.youtube.com/watch?v=NSBvXHAvapU&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=5 How to Merge Calls]*[https:/products/support.microsoft.com/en-us/voiceoffice/vvxchange-businessyour-ipstatus-phonesin-microsoft-teams-ce36ed14-6bc9-4775-a33e-6629ba4ff78e#ID0EBBD=DesktopSet Teams Status] "Do not disturb" will silence incoming calls*[https:/user/vvxsupport.microsoft.com/en-us/office/share-a-phone-250line-350with-450a-quickdelegate-tipsin-en.pdf Quick Start Guidemicrosoft-teams-16307929-a51f-43fc-8323-3b1bf115e5a8 Setup Call Delegates]
PolyCom CCX 400 (Multi Line Phone)==Using the Microsoft Teams Mobile App==*[https://docsaka.poly.comms/bundle/ccxteamsmobiledownload Download Teams Moblie App]*[[How to Sign-teams-ug-current/page/poly-ccx-400-business-media-phones-hardware.html Overview of Button LayoutIn Mobile App]]*[https://www.polyyoutube.com/content/dam/www/products/support/voice/ccx/archive/ccx-teamswatch?v=ZTKyrnGgeOU&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=6-2-21-ug.pdf User GuideTransfer Calls between Phone and Desktop==Frequently Asked Questions==
==Using the Microsoft Teams Client==*[https://support.microsoft.com/en-us/office/share-a-phone-line-with-a-delegate-in-microsoft-teams-16307929-a51f-43fc-8323-3b1bf115e5a8 How do I set other users to be able to pick up my line?]*[[How do I record my voicemail greeting?]]*[[Why did my phone automatically sign me out?]]