Difference between pages "YOURLS - MCLA's URL Shortener" and "How do I submit service requests? (Faculty/Staff)"

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==Description==
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All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.
YOURLs ('''Y'''our '''O'''wn '''URL''' '''S'''hortener) is MCLA's preferred method for shorting URLs. Through this service, MCLA faculty and staff members have the ability create URLs (Uniform Resource Locator) that are reduced in length. This is helpful to minimize web page addresses into something that's easier to advertise, remember and track. This service will also enable users to maintain a reusable link for easy redirection to a desired URL that may need to be changed.
 
  
==Creating a shorten URL==
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*Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
 
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* You can email [mailto:CBS-CustomerCare@Xerox.Com] and provide the same information as listed above
*1. Login to [https://lnk.mcla.edu/admin] with your MCLA Account (A number and password)
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* You can go to our website: https://www.cbs-gisx.com then click on support then service request see screen shots below
*2. Enter the URL that you would like to shorten
 
*3. OPTIONAL - Enter a user-friendly name you’d like displayed in the shorten URL. Otherwise a random name will be assigned.
 
*4. Click 'Shorten the URL' to submit
 
*5. Confirm that the URL is listed in the table of shortened URLs.  Right click on the short URL to copy the link address. The format is https://lnk.mcla.edu/ + shortened url name.
 
 
 
==Managing an existing shorten URL==
 
 
 
*1. Find the shortened URL in the table
 
*2. Move your mouse over the 'Actions' column where the following options will appear:
 
 
 
*a. [[image:YOURLS1.png]] Statistics -
 
 
 
*b. [[image:YOURLS2.png]]Share
 
 
 
*c. [[image:YOURLS3.png]]Edit
 
 
 
*d. [[image:YOURLS4.png]]Delete
 

Revision as of 05:35, 14 February 2023

All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.

  • Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
  • You can email [1] and provide the same information as listed above
  • You can go to our website: https://www.cbs-gisx.com then click on support then service request see screen shots below