Difference between pages "Registering your MCLA ID BlazerPrint" and "How do I submit service requests? (Faculty/Staff)"
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(Created page with "Every BlazerPrint copier is equipped with an RFID reader that is compatible with your MCLA Photo ID. Users can login to the copier using their MCLA Photo ID to unlock the abil...") |
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− | + | All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order. | |
− | + | *Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device. | |
− | 1. | + | * You can email [mailto:CBS-CustomerCare@Xerox.Com] and provide the same information as listed above |
− | + | * You can go to our website: https://www.cbs-gisx.com then click on support then service request see screen shots below | |
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Revision as of 05:35, 14 February 2023
All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.
- Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
- You can email [1] and provide the same information as listed above
- You can go to our website: https://www.cbs-gisx.com then click on support then service request see screen shots below