Difference between pages "MCLA Remote Access (Windows)" and "MCLA Multi-Factor Authentication for Email and Microsoft Office 365 Access"

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(Download and Install Sophos Connect Software)
 
(Step 3 - Use and Manage)
 
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If you are using Mac OS, please refer [[MCLA_Remote_Access_(MacOS)| to these instructions instead]].
 
  
==Description==
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Multi-Factor authentication (a.k.a. MFA) is a security method to help better protect email accounts and Office 365 access by adding a layer of protection to the sign-in process. In addition to entering a password, this added security requires users to approve their sign-ins using a mobile device or telephone. This way if a user account password is somehow exposed, the account can stay protected by the second factor that is required to gain access.
For various reasons pertaining to security, certain services within the MCLA network are protected from direct access to the Internet. Access to these resources from other networks requires special software to provide a secure “tunnel” from your computer. MCLA employs an SSL VPN to provide this function and this document explains how to access, install and use this tool for Windows based machines.  
 
  
=='''Download and Install Sophos Connect Software'''==
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All MCLA accounts will soon have MFA turned on. MFA will not be required when signing on to the main MCLA Portal, but will appear when accessing any Microsoft related services that MCLA has available, such as email, teams, and sharepoint. This documentation will walk you through how to prepare for the use of this security requirement and provide guidance on usage.
  
*1. Before you start, ensure you do not have the outdated "Sophos SSL VPN" client installed. Here is how to check:
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==Step 1 - Prepare==
  
**a. Select Start , then select Settings  > Apps > Apps & features.
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We recommend you follow this checklist to prepare for the account security transition to MFA. These steps can be completed anytime, but its best to do before MFA is turned on for your account.
**b. Select the the 'Sophos SSL VPN' application in the list and then select Uninstall.
 
  
*2. To download the VPN software (Sophos Connect) click this link [https://mcla.sharepoint.com/:u:/s/DesktopSupport772/EUe1CL7iaOBHhCZfrCYX6egBXZDgl_T9GFW5uRzKJYCQUA?e=hlMZdS Sophos Connect].
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* Review the "[https://support.microsoft.com/en-us/topic/what-is-multifactor-authentication-e5e39437-121c-be60-d123-eda06bddf661 What is: Multifactor Authentication]" Microsoft article.
*3. Open the installer once downloaded and complete the client installation.
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* [https://www.microsoft.com/en-us/security/mobile-authenticator-app Download the Microsoft Authentication App] on your [https://play.google.com/store/apps/details?id=com.azure.authenticator Android] and [https://apps.apple.com/app/microsoft-authenticator/id983156458 Apple IOS phone].  
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* Confirm that your security information is updated and complete. To check login to https://aka.ms/mfasetup. You will want to ensure you have setup your primary phone, office phone and/or alternate phone as a security method. This is helpful in the event you don't have access to your mobile phone, the other phones that you specify can be used to sign you in.
  
*4. Login to https://mclautm.mcla.edu using your A# and password.
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==Step 2 - Setup==
  
*5. Login using your '''A#''' and password.  
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MCLA IT will notify you when MFA will be turned on for your account. After its been turned on, [https://support.microsoft.com/en-us/office/set-up-your-microsoft-365-sign-in-for-multi-factor-authentication-ace1d096-61e5-449b-a875-58eb3d74de14 follow these steps in this link] to setup your account to work with MFA.  
  
*6. Once logged in select the '''Remote Access''' link on the page.
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*[https://support.microsoft.com/en-us/office/set-up-your-microsoft-365-sign-in-for-multi-factor-authentication-ace1d096-61e5-449b-a875-58eb3d74de14 Set up your Microsoft 365 sign-in for multi-factor authentication]
*7. Click the download button on top of the list. It should be the option to "download a complete installation package".
 
*5. A download for the VPN titled '''sslvpn_inst_a########.exe''' should begin.
 
  
=='''Installing the VPN Software'''==
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==Step 3 - Use and Manage==
*1. Open the '''sslvpn_inst_a########.exe''' file.
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Its important to note that when MFA is turned on - all access to Office 365 services will require the use of it. This includes access to MCLA Email, Microsoft Teams and Sharepoint/OneDrive. To ensure you don't lose access to your account, you should remember to update your security information whenever you have a change with it.
 
 
[[Image:Remote1.png]]
 
 
 
*2. Click '''Next >'''.
 
 
 
[[Image:Remote2.png]]
 
 
 
*3. Click ''' I Agree'''.
 
 
 
[[Image:Remote3.png]]
 
 
 
*4. Click '''Install'''.
 
 
 
[[Image:Remote4.png]]
 
 
 
*5. Check the box next to '''Always trust software from Sophos''' and then click '''Install'''.
 
 
 
[[Image:Remote5.png]]
 
 
 
*6. Click '''Next >'''.
 
 
 
[[Image:Remote6.png]]
 
 
 
*7. Click '''Finish'''.
 
 
 
=='''Using the VPN'''==
 
  '''To Connect'''
 
*1. Click on the traffic light icon located in the bottom right corner of your screen. You may need to click the '''^''' to show your hidden icons.
 
 
 
[[Image:Remote7.png]]
 
 
 
*2. Right click the traffic light icon.
 
*3. Click '''Connect'''.
 
 
 
[[Image:Remote8.png]]
 
 
 
*4. Login with your '''A#''' and password.
 
 
 
[[Image:Remote9.png]]
 
 
 
*5. The traffic light should change to green and you should see a popup to indicate you are successfully connected.
 
 
 
  '''To Disconnect'''
 
 
 
[[Image:Remote10.png]]
 
 
 
*1. Right click the traffic light.
 
*2. Click '''Disconnect'''
 

Revision as of 20:56, 4 March 2022


Multi-Factor authentication (a.k.a. MFA) is a security method to help better protect email accounts and Office 365 access by adding a layer of protection to the sign-in process. In addition to entering a password, this added security requires users to approve their sign-ins using a mobile device or telephone. This way if a user account password is somehow exposed, the account can stay protected by the second factor that is required to gain access.

All MCLA accounts will soon have MFA turned on. MFA will not be required when signing on to the main MCLA Portal, but will appear when accessing any Microsoft related services that MCLA has available, such as email, teams, and sharepoint. This documentation will walk you through how to prepare for the use of this security requirement and provide guidance on usage.

Step 1 - Prepare

We recommend you follow this checklist to prepare for the account security transition to MFA. These steps can be completed anytime, but its best to do before MFA is turned on for your account.

Step 2 - Setup

MCLA IT will notify you when MFA will be turned on for your account. After its been turned on, follow these steps in this link to setup your account to work with MFA.

Step 3 - Use and Manage

Its important to note that when MFA is turned on - all access to Office 365 services will require the use of it. This includes access to MCLA Email, Microsoft Teams and Sharepoint/OneDrive. To ensure you don't lose access to your account, you should remember to update your security information whenever you have a change with it.