Difference between pages "Media Services" and "How do I order supplies? (Faculty/Staff)"

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==Media Services==
+
Toner supplies can be ordered through Connecticut Business Systems (CBS). Departments do not get charged directly for consumable supplies when ordering. There are three options:
Media Services, as part of Computer Support Services, provides a number of AV related services to all members of the MCLA community.
 
<!-- Media Services, located on the second floor of Murdock Hall, provides technical support and setups of [[Technology Enhanced Facilities | instructional technology]] and audio visual equipment campus wide. We schedule and deliver classroom AV equipment and are responsible for sound reinforcement and other media activities at academic, student and administrative functions. Media Services also coordinates activities related to satellite and PolyCom [[Video Conferencing| video conference]] systems, off-air television recording and maintains the faculty [[Media Center | Multimedia Development Lab ]](digital imaging, digital audio and video editing, CD and DVD production). -->
 
  
==Services==
+
*1. Call 1-800-842-0009. Please have your equipment ID or serial number available to give to the supply team
* Support for classroom AV technology
+
*2. Email [mailto:CBSWebOrders@xerox.com CBSWebOrders@xerox.com] provide the same information as provided above
* Online learning support
+
*3. Go to [https://www.cbs-gisx.com www.cbs-gisx.com], Click support, then go to order supplies and fill out the information requested like screenshot below:
* Live event support
 
* Video conference support
 
* Equipment loan: Laptops, digital cameras, digital audio recorders, projectors and screens.
 
* Video and audio recording and editing
 
* [[Large-Format Printing]]
 
* [[Yodeck]] - Electronic signage maintenance and administration
 
* [[Philo]] - Online TV Streaming Services
 
* DVD/CD duplication
 
* [[Lecture Recording]]
 
 
 
==Staff==
 
Aaron Bieniek, Media Services Manager, Audio Visual Equipment Technician II
 
* Murdock room 114
 
* x5328
 
* A.Bieniek@mcla.edu
 
 
 
 
 
, Audio Visual Equipment Technician
 
* Murdock room 114
 
* x5287
 
* F.Houghton@mcla.edu
 
 
 
==Contacting Media Services==
 
The Media Services office is located in Murdock Hall room 114
 
 
 
<pre>Phone (413) 662-5328 on campus x5328
 
      (413) 662-5287 on campus x5287
 
 
 
Email: mediaservices@mcla.edu</pre>
 
 
 
==Requests==
 
Requests can be made directly with the office of Media Services or through the student affairs office’s [https://nextgensso.com/sp/startSSO.ping?PartnerIdpId=http://sts.mcla.edu/adfs/services/trust&TargetResource=https%3a%2f%2fdynamicforms.ngwebsolutions.com%2fSubmit%2fStart%2f5d048d55-e9b0-441c-a1e1-2257baa5b180 Non-Classroom Space Request Form]
 
This form can also be found on the MCLA portal page.
 
Be sure to list your AV requirements on this form. If you have questions about your specific needs for an event please contact us. Requests for event support should be made at least 2 weeks in advance.
 
 
 
Please contact us if you have any questions regarding classroom technology or any of our other services.
 
==<div id="hours">Hours Of Operation - Media Services</div>==
 
 
 
<center><table CELLSPACING=0 CELLPADDING=5 WIDTH="500" >
 
 
 
<tr>
 
 
 
<td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Day</font></font></font></b></td>
 
<td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Open</font></font></font></b></td>
 
<td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Close</font></font></font></b></td>
 
 
 
</tr>
 
 
 
<tr BGCOLOR="#CCCCCC">
 
 
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Monday</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>4:00pm</font></font></font></td>
 
 
 
</tr>
 
 
 
<tr BGCOLOR="#FFFFFF">
 
 
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Tuesday</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
 
 
 
</tr>
 
 
 
<tr BGCOLOR="#CCCCCC">
 
 
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Wednesday</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
 
 
 
</tr>
 
 
 
<tr BGCOLOR="#FFFFFF">
 
 
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Thursday</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
 
 
 
</tr>
 
 
 
<tr BGCOLOR="#CCCCCC">
 
 
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Friday</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
 
 
 
</tr>
 
 
 
<tr BGCOLOR="#FFFFFF">
 
 
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Saturday</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>1:00pm</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
 
 
 
</tr>
 
 
 
<tr BGCOLOR="#CCCCCC">
 
 
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Sunday</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>CLOSED</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>CLOSED</font></font></font></td>
 
 
 
</tr>
 
 
 
</table></center>
 
 
 
<!-- ==Resources==
 
 
 
* [[Philo]] - Online TV Streaming Services
 
* [[Large-Format Printing]] -->
 

Revision as of 05:06, 14 February 2023

Toner supplies can be ordered through Connecticut Business Systems (CBS). Departments do not get charged directly for consumable supplies when ordering. There are three options:

  • 1. Call 1-800-842-0009. Please have your equipment ID or serial number available to give to the supply team
  • 2. Email CBSWebOrders@xerox.com provide the same information as provided above
  • 3. Go to www.cbs-gisx.com, Click support, then go to order supplies and fill out the information requested like screenshot below: