Difference between pages "A part of my Dell laptop broke! What do I do?" and "How do I order supplies? (Faculty/Staff)"

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If your laptop is part of the MCLA/Dell purchasing program, you can bring it to the HelpDesk for hardware repairs. MCLA's HelpDesk and Office of Computer Support Services employ Dell Certified Systems Experts who can diagnose hardware problems and perform warranty repairs. Having the added benefit of hardware support means that you can bring your Dell laptop to the HelpDesk for any repair work without first deciding if it is a hardware or software problem.
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Copier supplies can be ordered through Connecticut Business Systems (CBS). Departments do not get charged directly for consumable supplies when ordering. The following supplies can be ordered.
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*Toner Cartridges
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*Drums
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*Waste Toner Bins
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*Staples
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Any parts outside of this must require a service order to be placed.
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There are three ways in which you can order supplies:
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*1. Call 1-800-842-0009. Please have your equipment ID or serial number available to give to the supply team
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*2. Email [mailto:CBSWebOrders@xerox.com CBSWebOrders@xerox.com] provide the same information as provided above
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*3. Go to [https://www.cbs-gisx.com www.cbs-gisx.com], Click support, then go to order supplies and fill out the information requested like screenshot below:
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Once I receive the supplies, how do I install them?
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*Refer to AltaLink or VersaLink video guides which show how to replace these supplies.

Revision as of 05:21, 14 February 2023

Copier supplies can be ordered through Connecticut Business Systems (CBS). Departments do not get charged directly for consumable supplies when ordering. The following supplies can be ordered.

  • Toner Cartridges
  • Drums
  • Waste Toner Bins
  • Staples

Any parts outside of this must require a service order to be placed.

There are three ways in which you can order supplies:

  • 1. Call 1-800-842-0009. Please have your equipment ID or serial number available to give to the supply team
  • 2. Email CBSWebOrders@xerox.com provide the same information as provided above
  • 3. Go to www.cbs-gisx.com, Click support, then go to order supplies and fill out the information requested like screenshot below:

Once I receive the supplies, how do I install them?

  • Refer to AltaLink or VersaLink video guides which show how to replace these supplies.
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