Reset a Lost MyMCLA Account Password
From TechHelp - MCLA's Technology Help Center
To Reset a Lost MyMCLA Account Password through Banner:
- 1. Go to http://techhelp.mcla.edu/banner
- 2. Login using your Self Service Banner account (Banner Login Instructions)
- 3. Click the 'Lost Your MyMCLA Account Password?' link located on the main menu of Banner.
- 4. Set a new password which should be a combination of numbers as well as letters.
- 5. Confirm the password has been reset by logging into http://sso.mcla.edu with your reset MyMCLA password.
To Reset a Lost MyMCLA Account Password using Microsoft's Self-Service Password Reset Tool:
- 1. Go to https://passwordreset.microsoftonline.com
- 2. Type your A number with @mcla.edu at the end of it (Example: A10001000@mcla.edu)
- 3. Complete two of the verification methods listed on the left (Phone Call, SMS Text, Security Questions or Alternate Email).
- 4. Enter new password.