Difference between pages "FACULTY: How to access section analysis reports using the supplemental banner reporting tool" and "How do I submit service requests? (Faculty/Staff)"

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*1. Log on to [https://banner.mcla.edu:4443/pls/PROD/twbkwbis.P_WWWLogin Self Service Banner.]
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All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.
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*2. Click on 'Faculty Services'
 
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*3. Click on 'Academic Reporting' to bring you to the supplemental banner reporting tool area.
 
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*4. Select an option under the heading 'Section Analysis Reports'. You can show reports by department or by subject. These reports are in Excel format.
 
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The compact report shows Term, Crn, Dept, Section number, Section title, Faculty, Max Seats, Actual Seats, Avaliable Seats.
 
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The extended report shows everything that the compact report shows but additionally Section Credits, Start Date, Meeting Days/Times/Place, Status, Activity, and Course Attributes.
 
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*5. You will then be prompted to specify parameters for the report you want. Select the term code for the section analysis report you are looking for by using the drop down menu. The term code in Banner is a six-digit numeric value including the year and semester; the four-digit year followed by a two digit term.
 
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Term Codes:
 
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20 = Spring Semester
 
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40 = Summer Semester
 
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60 = Fall Semester
 
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Example: The Fall 2008 term code is 200860
 
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*6. Select the other search parameters for the section analysis report you are looking for by using the list box. The other search parameters that appear depend on the type of report you selected. The example shows the search parameter for section analysis by Department which requires a selection for Department Code.
 
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*7. After all the parameters have been entered, click 'Run' to show the report. Prior to running the report you can select the checkbox 'Run in a new window' which will show the report in a new web browser window. If you would like to clear the parameters you have entered, select 'Reset'. Select 'Clear Output' if you would like to clear the output window from a report that was run previously.
 
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*<b>PLEASE NOTE: If you receive a message indicating "NO HTML OUTPUT" this means there is no banner data found under the parameters you selected. Ensure you have entered your parameters in correctly. Parameters such as Student ID and Instructor ID are case sensitive and require a capital “A”.</b>
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*Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
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* You can email [mailto:CBS-CustomerCare@Xerox.Com CBS-CustomerCare@Xerox.Com] and provide the same information as listed above
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* You can go to their website: https://www.cbs-gisx.com then click on support then service request - see screenshot below:
  
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*<b>EXCEL REPORTS: If you have selected a report in excel format you may see the following prompt:
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Select 'YES' at this prompt for your report to display.
 
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Latest revision as of 05:38, 14 February 2023

All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.

  • Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
  • You can email CBS-CustomerCare@Xerox.Com and provide the same information as listed above
  • You can go to their website: https://www.cbs-gisx.com then click on support then service request - see screenshot below:

Orderservice.png

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