Difference between pages "FACULTY: How to access student advising reports using the supplemental banner reporting tool" and "How do I submit service requests? (Faculty/Staff)"

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*1. Log on to [https://banner.mcla.edu:4443/pls/PROD/twbkwbis.P_WWWLogin Self Service Banner.]
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All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.
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*2. Click on 'Faculty Services'
 
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*3. Click on 'Academic Reporting' to bring you to the supplemental banner reporting tool area.
 
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*4. Select an option under the heading 'Student Advising Reports'. You can show reports by department or by subject. These reports are in PDF format.
 
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The aggregated course list shows the course attributes, term, course number, course title, grade and repeat count.
 
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*5. You will then be prompted to specify parameters for the report you want. The first parameter will be the Student ID number. Ensure you type in the student's ID number with a captial 'A'.
 
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*6. You must enter a term code using the drop down menu. The term code in Banner is a six-digit numeric value including the year and semester; the four-digit year followed by a two digit term.
 
Term Codes:
 
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20 = Spring Semester
 
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40 = Summer Semester
 
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60 = Fall Semester
 
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Example: The Fall 2008 term code is 200860
 
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*7. After all the parameters have been entered, click 'Run' to show the report. Prior to running the report you can select the checkbox 'Run in a new window' which will show the report in a new web browser window. If you would like to clear the parameters you have entered, select 'Reset'. Select 'Clear Output' if you would like to clear the output window from a report that was run previously.
 
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*<b>PLEASE NOTE: If you receive a message indicating "NO HTML OUTPUT" this means there is no banner data found under the parameters you selected. Ensure you have entered your parameters in correctly. Parameters such as Student ID and Instructor ID are case sensitive and require a capital “A”.</b>
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*Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
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* You can email [mailto:CBS-CustomerCare@Xerox.Com CBS-CustomerCare@Xerox.Com] and provide the same information as listed above
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* You can go to their website: https://www.cbs-gisx.com then click on support then service request - see screenshot below:
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Latest revision as of 05:38, 14 February 2023

All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.

  • Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
  • You can email CBS-CustomerCare@Xerox.Com and provide the same information as listed above
  • You can go to their website: https://www.cbs-gisx.com then click on support then service request - see screenshot below:

Orderservice.png