Difference between pages "Technology Enhanced Classroom Directory" and "How do I submit service requests? (Faculty/Staff)"

From TechHelp@MCLA
(Difference between pages)
Jump to: navigation, search
 
 
Line 1: Line 1:
All standard sized classrooms are enhanced for computer and multimedia presentations by inclusion of a PC and projectors.
+
All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.
Additional network and video connections are provided for carry-in laptops. Laptops already configured for use on the main campus LAN or wireless network may use these hookups to control the projectors in these rooms. Other laptops needing network access will require advance arrangements with Computer Support. See also [[Guest Network Access]].  
 
  
Scheduling: The Registrar's office, 102 Eldridge Hall, x 5216
+
*Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
 +
* You can email [mailto:CBS-CustomerCare@Xerox.Com CBS-CustomerCare@Xerox.Com] and provide the same information as listed above
 +
* You can go to their website: https://www.cbs-gisx.com then click on support then service request - see screenshot below:
  
*LCDT = [[LCD Television]]
+
[[File:Orderservice.png|500px]]
*PROJ = [[Projector]]
 
*COMP = [[Instructor Station Computer]]
 
*VSWR = [[Video Switching System]]
 
*DCAM = [[Document Camera]]
 
*PTZ = [[PTZ Room Camera]]
 
 
 
<table border=1 cellspacing=2 cellpadding=3>
 
<tr style="background-color:#88DBDF><td>Room</td><td>Seats</td><td>Notes</td><td colspan="6">AV Equipment Guide</td></tr>
 
<tr style="background-color:#88DBDF><td colspan="9">Bowman:</td></tr>
 
<tr><td>[[BH102]]</td><td>&nbsp;</td><td>Robotics Lab</td><td>&nbsp;</td><td>PROJ</td><td>&nbsp;</td><td>VSWR</td><td>&nbsp;</td><td>&nbsp;</td></tr>
 
<tr><td>[[BH106]]</td><td>&nbsp;</td><td>Hardware Lab</td><td>&nbsp;</td><td>PROJ</td><td>&nbsp;</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[BH119]]</td><td>&nbsp;</td><td>Software Lab</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<!-- <tr><td>[[BH119B]]</td><td>&nbsp;</td><td>Conference Room</td><td>LCDT</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td></tr> -->
 
<tr><td>[[BH120]]</td><td>&nbsp;</td><td>Software Lab</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[BH122]]</td><td>&nbsp;</td><td>Lecture Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[BH124]]</td><td>&nbsp;</td><td>Faculty Center</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>&nbsp;</td><td>&nbsp;</td></tr>
 
<tr><td>[[BH201]]</td><td>&nbsp;</td><td>Lecture Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[BH202]]</td><td>&nbsp;</td><td>Lecture Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[BH203]]</td><td>&nbsp;</td><td>Lecture Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[BH204]]</td><td>&nbsp;</td><td>Lecture Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[BH205]]</td><td>&nbsp;</td><td>Lecture Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[BH206]]</td><td>&nbsp;</td><td>Lecture Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[BH207]]</td><td>&nbsp;</td><td>Seminar Room</td><td>LCDT</td><td>&nbsp;</td><td>COMP</td><td>&nbsp;</td><td>&nbsp;</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[BH208]]</td><td>&nbsp;</td><td>Lecture Room</td><td>LCDT</td><td>&nbsp;</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[BH218]]</td><td>&nbsp;</td><td>Lecture Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[BH220]]</td><td>&nbsp;</td><td>Lecture Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[BH222]]</td><td>&nbsp;</td><td>Lecture Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[BH302]]</td><td>&nbsp;</td><td>Painting Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>&nbsp;</td></tr>
 
<tr><td>[[BH303]]</td><td>&nbsp;</td><td>Design/Print Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>&nbsp;</td></tr>
 
<tr><td>[[BH304]]</td><td>&nbsp;</td><td>Drawing Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>&nbsp;</td></tr>
 
<tr><td>[[BH305]]</td><td>&nbsp;</td><td>Sculpture Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>&nbsp;</td></tr>
 
<tr><td>[[BH315]]</td><td>&nbsp;</td><td>Computer Graphics</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[BH319]]</td><td>&nbsp;</td><td>Lecture Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>&nbsp;</td></tr>
 
<tr><td>[[BH324]]</td><td>&nbsp;</td><td>Lecture Room</td><td>LCDT</td><td>&nbsp;</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr style="background-color:#88DBDF><td colspan="9">Campus Center:</td></tr>
 
<tr><td>[[Sullivan ]]</td><td>&nbsp;</td><td>Lounge</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td></tr>
 
<tr style="background-color:#88DBDF><td colspan="9">Church Street Center:</td></tr>
 
<tr><td>[[CSC101]]</td><td>&nbsp;</td><td>Recording Studio</td><td>&nbsp;</td><td>&nbsp;</td><td>COMP</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td></tr>
 
<tr><td>[[CSC201]]</td><td>&nbsp;</td><td>Lecture Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[CSC202]]</td><td>&nbsp;</td><td>Lecture Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[CSC204]]</td><td>&nbsp;</td><td>Lecture Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>&nbsp;</td></tr>
 
<tr><td>[[CSCAudit]]</td><td>&nbsp;</td><td>Auditorium</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td></tr>
 
<tr><td>[[CSC Social Hall]]</td><td>&nbsp;</td><td>Lounge</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td></tr>
 
 
 
<tr style="background-color:#88DBDF><td colspan="9">CSI:</td></tr>
 
<tr><td>[[CSI109]]</td><td>&nbsp;</td><td>Intro. Physics Lab</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>&nbsp;</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[CSI113]]</td><td>&nbsp;</td><td>Intro. Biology Lab</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>&nbsp;</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[CSI117]]</td><td>&nbsp;</td><td>Intro. Envi. Lab</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>&nbsp;</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[CSI121]]</td><td>&nbsp;</td><td>Large Classroom</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[CSI124]]</td><td>&nbsp;</td><td>Classroom</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[CSI207]]</td><td>&nbsp;</td><td>Phys. Adv. Lab</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>&nbsp;</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[CSI209]]</td><td>&nbsp;</td><td>Biology Fume Lab</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>&nbsp;</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[CSI217]]</td><td>&nbsp;</td><td>Biology Molecular Lab</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>&nbsp;</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[CSI301]]</td><td>&nbsp;</td><td>Chemistry Adv. Lab</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>&nbsp;</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[CSI307]]</td><td>&nbsp;</td><td>Psychology Research Lab</td><td>LCDT</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td></tr>
 
<tr><td>[[CSI309]]</td><td>&nbsp;</td><td>Chemistry Organic Lab</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>&nbsp;</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[CSI313]]</td><td>&nbsp;</td><td>Intro. Chemistry Lab</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>&nbsp;</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[CSI317]]</td><td>&nbsp;</td><td>Biology General Lab</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>&nbsp;</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[CSI320]]</td><td>&nbsp;</td><td>Psychology Research Lab</td><td>LCDT</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>DCAM</td><td>&nbsp;</td></tr>
 
<tr style="background-color:#88DBDF ><td colspan="9">G49</td></tr>
 
<tr><td>[[G49]]</td><td>&nbsp;</td><td>Design Lab - OFFLINE</td><td>&nbsp;</td><td>PROJ</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td></tr>
 
<tr style="background-color:#88DBDF><td colspan="9">History House:</td></tr>
 
<tr><td>[[HH]]</td><td>&nbsp;</td><td>History House Conference Room</td><td>&nbsp;</td><td>PROJ</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td></tr>
 
<tr style="background-color:#88DBDF><td colspan="9">Murdock:</td></tr>
 
<tr><td>[[M108]]</td><td>&nbsp;</td><td>Lab  </td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[M109]]</td><td>&nbsp;</td><td>Lab</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[M119]]</td><td>&nbsp;</td><td>Lab</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>&nbsp;</td><td>&nbsp;</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[M120]]</td><td>&nbsp;</td><td>Writing Lab</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td>></tr>
 
<tr><td>[[M201]]</td><td>&nbsp;</td><td>Lecture Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[M202]]</td><td>&nbsp;</td><td>Seminar Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>&nbsp;</td><td>&nbsp;</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[M203]]</td><td>&nbsp;</td><td>Multi-Media</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[M208]]</td><td>&nbsp;</td><td>Fitzpatrick Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>&nbsp;</td></tr>
 
<tr><td>[[M218]]</td><td>&nbsp;</td><td>Dennis Sammer Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>&nbsp;</td><td>&nbsp;</td></tr>
 
<tr><td>[[M213]]</td><td>&nbsp;</td><td>Lecture Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[M216]]</td><td>&nbsp;</td><td>Lecture Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[M301]]</td><td>&nbsp;</td><td>Lecture Room Long Table</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td></td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[M302]]</td><td>&nbsp;</td><td>Seminar Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>&nbsp;</td><td>&nbsp;</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[M303]]</td><td>&nbsp;</td><td>Lecture Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[M320]]</td><td>&nbsp;</td><td>Lecture Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[M321]]</td><td>&nbsp;</td><td>Seminar Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>&nbsp;</td><td>&nbsp;</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[M322]]</td><td>&nbsp;</td><td>Lecture Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr style="background-color:#88DBDF><td colspan="9">Mark Hopkins:</td></tr>
 
<tr><td>[[MH110]]</td><td>&nbsp;</td><td>Student Lounge</td><td>LCDT</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td></tr>
 
<tr><td>[[MH109]]</td><td>&nbsp;</td><td>Avid Room</td><td>&nbsp;</td><td>PROJ</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td></tr>
 
<tr><td>[[MH210]]</td><td>&nbsp;</td><td>Education</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>&nbsp;</td></tr>
 
<tr><td>[[MH212]]</td><td>&nbsp;</td><td>Education</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>DCAM</td><td>&nbsp;</td></tr>
 
<tr style="background-color:#88DBDF><td colspan="9">Venable:</td></tr>
 
<tr><td>[[VH1]]</td><td>&nbsp;</td><td>Lecture Room</td><td>&nbsp;</td><td>PROJ</td><td>COMP</td><td>VSWR</td><td>&nbsp;</td><td>[https://presentation.aver.com/model/ptz310 PTZ]</td></tr>
 
<tr><td>[[VH3]]</td><td>&nbsp;</td><td>Offline</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td></tr>
 
<tr><td>[[VH5]]</td><td>&nbsp;</td><td>Offline</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td></tr>
 
<tr><td>[[Costume]]</td><td>&nbsp;</td><td>Costume Room</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td></tr>
 
<tr><td>[[Dance]]</td><td>&nbsp;</td><td>Dance Theatre</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td></tr>
 
<tr><td>[[GreenRoom]]</td><td>&nbsp;</td><td>Offline</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td></tr>
 
<tr><td>[[Theatre]]</td><td>&nbsp;</td><td>Auditorium</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td>&nbsp;</td><td></td><td>&nbsp;</td></tr>
 
</table>
 

Latest revision as of 05:38, 14 February 2023

All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.

  • Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
  • You can email CBS-CustomerCare@Xerox.Com and provide the same information as listed above
  • You can go to their website: https://www.cbs-gisx.com then click on support then service request - see screenshot below:

Orderservice.png