Difference between pages "Azure Virtual Desktop (AVD)" and "Media Services"

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MCLA provides remote access to software using Azure Virtual Desktop (AVD). This service allows MCLA students, faculty and staff to access license software typically found in our computer labs 24/7, from anywhere. With the ability to access this system with just a web browser, users can have the flexibility to connect using a tablet, phone, Mac, PC, Chromebook. Users also have the ability to download a more robust Remote Desktop client that provides an optimized experience. Because the process is cloud-based, the experience is identical for all users.
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==Media Services==
 +
Media Services, as part of Computer Support Services, provides a number of AV related services to all members of the MCLA community.
 +
<!-- Media Services, located on the second floor of Murdock Hall, provides technical support and setups of [[Technology Enhanced Facilities | instructional technology]] and audio visual equipment campus wide. We schedule and deliver classroom AV equipment and are responsible for sound reinforcement and other media activities at academic, student and administrative functions. Media Services also coordinates activities related to satellite and PolyCom [[Video Conferencing| video conference]] systems, off-air television recording and maintains the faculty [[Media Center | Multimedia Development Lab ]](digital imaging, digital audio and video editing, CD and DVD production). -->
  
Here is a list of software that is currently available through the AVD service:
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==Services==
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* Support for classroom AV technology
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* Online learning support
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* Live event support
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* Video conference support
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* Equipment loan: Laptops, digital cameras, digital audio recorders, projectors and screens.
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* Video and audio recording and editing
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* [[Large-Format Printing]]
 +
* [[Yodeck]] - Electronic signage maintenance and administration
 +
* [[Philo]] - Online TV Streaming Services
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* DVD/CD duplication
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* [[Lecture Recording]]
  
*SPSS
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==Staff==
*ArcGIS Pro
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Aaron Bieniek, Media Services Manager, Audio Visual Equipment Technician II
*Microsoft Excel
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* Murdock room 114
*MiniTab
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* x5328
*MiniTab Express
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* A.Bieniek@mcla.edu
*RavenLite
 
*R
 
*R Studio
 
*Atom
 
*BIOVia Draw
 
*MatLab
 
*Stella Professional
 
*yEd Graph Editor
 
*Tableau Reader
 
*BehavePlus5
 
  
  
==How to Access via Web Browser==
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Tyler Shaw, Audio Visual Equipment Technician
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* Murdock room 114
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* x5287
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* tyler.shaw@mcla.edu
  
*1. Go to the following address: https://client.wvd.microsoft.com/arm/webclient/
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==Contacting Media Services==
*2. Login with your MCLA Account (A number@mcla.edu)
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The Media Services office is located in Murdock Hall room 114
*3. You will see icons for each course program offered. Open the program you'd like to access.
 
[[File:Avd1a.PNG]]
 
*4. The following screen will pop up asking your approval to authorize access to certain local resources.
 
  
[[image:avd1.png]]
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*Phone (413) 662-5328 on campus x5328 or (413) 662-5287 on campus x5287
  
*'''Printer:''' Refers to being able to print a document within your virtual desktop to a printer that is connected to your local computer. 
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Email: mediaservices@mcla.edu
*'''Clipboard:''' Refers to copying/pasting text or images. 
 
*'''File Transfer:''' Refers to allowing you to copy files from your local computer to your virtual desktop. 
 
*You can check Don’t ask me again to remember these settings.
 
  
*5. Enter your MCLA Account Credentials at the prompt.
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==Requests==
[[image:Avd2.PNG|200px]]
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Requests can be made directly with the office of Media Services or through the student affairs office’s [https://nextgensso.com/sp/startSSO.ping?PartnerIdpId=http://sts.mcla.edu/adfs/services/trust&TargetResource=https%3a%2f%2fdynamicforms.ngwebsolutions.com%2fSubmit%2fStart%2f5d048d55-e9b0-441c-a1e1-2257baa5b180 Non-Classroom Space Request Form]
*6. Please wait while the application loads remotely. You can see its status by clicking the 'show details' option.
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This form can also be found on the MCLA portal page.
 +
Be sure to list your AV requirements on this form. If you have questions about your specific needs for an event please contact us. Requests for event support should be made at least 2 weeks in advance.
  
==How to Access via Remote Desktop App (Optional)==
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Please contact us if you have any questions regarding classroom technology or any of our other services.
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==<div id="hours">Hours Of Operation - Media Services</div>==
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<center><table CELLSPACING=0 CELLPADDING=5 WIDTH="500" >
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<tr>
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<td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Day</font></font></font></b></td>
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<td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Open</font></font></font></b></td>
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<td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Close</font></font></font></b></td>
 +
 
 +
</tr>
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<tr BGCOLOR="#CCCCCC">
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Monday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
 +
<td><font face="verdana,arial"><font color="#666666"><font size=-1>4:00pm</font></font></font></td>
 +
 
 +
</tr>
 +
 
 +
<tr BGCOLOR="#FFFFFF">
 +
 
 +
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Tuesday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
 +
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
 +
 
 +
</tr>
 +
 
 +
<tr BGCOLOR="#CCCCCC">
 +
 
 +
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Wednesday</font></font></font></td>
 +
<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
 +
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
 +
 
 +
</tr>
 +
 
 +
<tr BGCOLOR="#FFFFFF">
 +
 
 +
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Thursday</font></font></font></td>
 +
<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
 +
 
 +
</tr>
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 +
<tr BGCOLOR="#CCCCCC">
 +
 
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Friday</font></font></font></td>
 +
<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
 +
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
 +
 
 +
</tr>
 +
 
 +
<tr BGCOLOR="#FFFFFF">
 +
 
 +
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Saturday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>variable</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>variable</font></font></font></td>
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 +
</tr>
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 +
<tr BGCOLOR="#CCCCCC">
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Sunday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>CLOSED</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>CLOSED</font></font></font></td>
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 +
</tr>
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 +
</table></center>
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 +
<!-- ==Resources==
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 +
* [[Philo]] - Online TV Streaming Services
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* [[Large-Format Printing]] -->

Revision as of 17:11, 10 December 2022

Media Services

Media Services, as part of Computer Support Services, provides a number of AV related services to all members of the MCLA community.

Services

  • Support for classroom AV technology
  • Online learning support
  • Live event support
  • Video conference support
  • Equipment loan: Laptops, digital cameras, digital audio recorders, projectors and screens.
  • Video and audio recording and editing
  • Large-Format Printing
  • Yodeck - Electronic signage maintenance and administration
  • Philo - Online TV Streaming Services
  • DVD/CD duplication
  • Lecture Recording

Staff

Aaron Bieniek, Media Services Manager, Audio Visual Equipment Technician II

  • Murdock room 114
  • x5328
  • A.Bieniek@mcla.edu


Tyler Shaw, Audio Visual Equipment Technician

  • Murdock room 114
  • x5287
  • tyler.shaw@mcla.edu

Contacting Media Services

The Media Services office is located in Murdock Hall room 114

  • Phone (413) 662-5328 on campus x5328 or (413) 662-5287 on campus x5287

Email: mediaservices@mcla.edu

Requests

Requests can be made directly with the office of Media Services or through the student affairs office’s Non-Classroom Space Request Form This form can also be found on the MCLA portal page. Be sure to list your AV requirements on this form. If you have questions about your specific needs for an event please contact us. Requests for event support should be made at least 2 weeks in advance.

Please contact us if you have any questions regarding classroom technology or any of our other services.

Hours Of Operation - Media Services

Day Open Close
Monday 8:00am 4:00pm
Tuesday 8:00am 9:00pm
Wednesday 8:00am 9:00pm
Thursday 8:00am 9:00pm
Friday 8:00am 9:00pm
Saturday variable variable
Sunday CLOSED CLOSED