Difference between pages "Bowman 315 Mac Lab" and "How do I submit service requests? (Faculty/Staff)"

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The Bowman Mac Lab at MCLA featurse high-performance Mac Pro workstations with industry standard graphics, video and anitmation software.  
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All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.
  
The Bowman Mac Lab (315) at MCLA features high-performance Mac Pro workstations with industry standard graphics, video and animation software.  The following is a list of the current hardware and software available in this lab.
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*Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
 
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* You can email [mailto:CBS-CustomerCare@Xerox.Com CBS-CustomerCare@Xerox.Com] and provide the same information as listed above
==Hardware==
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* You can go to their website: https://www.cbs-gisx.com then click on support then service request see screenshot below:
*21 Mac Pro6,2 "Quad Core" 3.7
 
*2 Epson Perfection V800 Photo Scanner
 
*Silhouette Curio
 
*Epson Expression 12000XL Scanner
 
*21 Wacom Intuos pro Tablets PTH-851
 
*HP Color LaserJet M750 Printer
 
*Aficio MP 301 Printer/Copier/Scanner
 
*Epson Aficio SC-P600 Series
 
 
 
==Software==
 
*MacOS 10.14: Mojave
 
*Adobe Acrobat
 
*Adobe After Effects 2020
 
*Adobe Animate 2020
 
*Adobe Audition 2020
 
*Adobe Bridge 2020
 
*Adobe Character Animator 2020
 
*Adobe Dimensions
 
*Adobe Dreamweaver 2020
 
*Adobe Illustrator 2020
 
*Adobe InCopy 2020
 
*Adobe InDesign 2020
 
*Adobe Lightroom CC
 
*Adobe Lightroom Classic
 
*Adobe Media Encoder 2020
 
*Adobe Photoshop 2020
 
*Adobe Prelude 2020
 
*Adobe Premiere Pro 2020
 
*Adobe Premiere Rush CC
 
*Adobe XD
 
*Audacity
 
*Corel Painter 2020
 
*Final Cut Pro
 
*GarageBand
 
*Google Chrome
 
*Keynote
 
*Microsoft Excel
 
*Microsoft OneNote
 
*Microsoft Powerpoint
 
*Microsoft Word
 
*Numbers
 
*Pages
 
*Silhouette Studio
 
*Deepfreeze
 
*TextEdit
 
*TypeTool 3
 
*Wacom Tablet Tools
 
*FontSelf (for Illustrator CC)
 

Revision as of 05:36, 14 February 2023

All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.

  • Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
  • You can email CBS-CustomerCare@Xerox.Com and provide the same information as listed above
  • You can go to their website: https://www.cbs-gisx.com then click on support then service request see screenshot below: