Difference between pages "Install a printer windows xp" and "How do I submit service requests? (Faculty/Staff)"

From TechHelp@MCLA
(Difference between pages)
Jump to: navigation, search
m (1 revision imported)
 
 
Line 1: Line 1:
−
To add a network printer click START > SETTINGS > PRINTERS AND FAXES
+
All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.
  
−
When the Printer and Faxes window is open click the icon to “Add a printer”
+
*Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
−
 
+
* You can email [mailto:CBS-CustomerCare@Xerox.Com CBS-CustomerCare@Xerox.Com] and provide the same information as listed above
−
[[Image:image001.png]]
+
* You can go to their website: https://www.cbs-gisx.com then click on support then service request see screenshot below:
−
 
 
−
Click "Next".
 
−
 
 
−
[[Image:image002.png]]
 
−
 
 
−
Make sure that "A network printer" is checked and click "Next".
 
−
 
 
−
[[Image:image003.png]]
 
−
 
 
−
Click "Connect to this printer" and in the name box enter the name of the printer and click "Next".
 
−
 
 
−
[[Image:image004.png]]
 
−
 
 
−
Enter your A number and MCLANET password and keep the box checked for "Remember my password" – click OK.
 
−
 
 
−
[[Image:image005.png]]
 
−
 
 
−
Click "Yes".
 
−
 
 
−
[[Image:image006.png]]
 
−
 
 
−
Choose either "Yes" or "No" for "Default Printer" depending on your needs.  Click "Next".
 
−
 
 
−
[[Image:image007.png]]
 
−
 
 
−
Click "Finish".
 

Revision as of 05:36, 14 February 2023

All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.

  • Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
  • You can email CBS-CustomerCare@Xerox.Com and provide the same information as listed above
  • You can go to their website: https://www.cbs-gisx.com then click on support then service request see screenshot below:
Retrieved from "https://techhelp.mcla.edu/index.php?title=Install_a_printer_windows_xp&oldid=7352"