Difference between pages "Installing Office 2013 (Faculty/Staff only)" and "How do I submit service requests? (Faculty/Staff)"

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== Installing Office 2013 ==
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All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.
  
*Requirements: You must be running the Windows 7 operating system and connected on-campus prior to starting this installation
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*Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
 
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* You can email [mailto:CBS-CustomerCare@Xerox.Com CBS-CustomerCare@Xerox.Com] and provide the same information as listed above
 
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* You can go to their website: https://www.cbs-gisx.com then click on support then service request see screenshot below:
'''If you are running Windows 7, are on-campus and logged into any of our networks you should be able to install Office 2013 by following the steps below.'''
 
 
 
*Click the "Start" button.
 
*Select 'Computer' from the start menu
 
*Click the 'S:' drive labeled 'groupshare.mcla.edu (S:)
 
*Select the folder 'updates'
 
*Select the folder 'Office2013'
 
*Open 'setup.exe'
 
*Click '''Yes''' to the User Account Control prompt which warns you '''"this file is from an untrusted location"'''.
 
*The Installation Progress dialog box should now be displayed.
 
[[Image:O13up3.png]]
 
*Once the installation is finished, you may be prompted to reboot your system.
 
[[Image:O13up4.png]]
 
*After system reboot, installation is finished and Office 2013 programs are ready to use.
 
 
 
== Want to configure Outlook 2013 after you complete the Office 2013 installation? ==
 
 
 
If you are interested in configuring Outlook 2013 which is part of this installation, please refer to:
 
*[[Configuring Outlook 2013]]
 

Revision as of 05:36, 14 February 2023

All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.

  • Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
  • You can email CBS-CustomerCare@Xerox.Com and provide the same information as listed above
  • You can go to their website: https://www.cbs-gisx.com then click on support then service request see screenshot below: