Difference between pages "Get a Link to a Dynamic Form" and "How do I submit service requests? (Faculty/Staff)"

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(Created page with " Log into Dynamic Forms using the Portal link thumb|Image of the link to Dynamic Forms Locate the form for which you would like a link....")
 
 
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All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.
  
Log into Dynamic Forms using the Portal link
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*Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
[[File:Portaldynamicformslink.png|thumb|Image of the link to Dynamic Forms]]
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* You can email [mailto:CBS-CustomerCare@Xerox.Com CBS-CustomerCare@Xerox.Com] and provide the same information as listed above
 
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* You can go to their website: https://www.cbs-gisx.com then click on support then service request see screenshot below:
Locate the form for which you would like a link.
 
 
 
Open the "Action" menu and choose "Url Instructions".
 
[[File:Dynamicformsqueuelist.png|thumb|Image of the dynamic forms queue list]]
 
 
 
Highlight and copy the appropriate link. 
 
[[File:Dynamicformsurlinstructions.png|thumb|Image of the dynamic forms action instructions]]
 
 
 
The "Single Sign On" version of the form should be used for any forms distributed to MCLA students or employees who have an MCLA ID and account.
 

Revision as of 05:36, 14 February 2023

All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.

  • Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
  • You can email CBS-CustomerCare@Xerox.Com and provide the same information as listed above
  • You can go to their website: https://www.cbs-gisx.com then click on support then service request see screenshot below: