TechHelp@MCLA - User contributions [en]

Faculty and Staff - Getting Started

2026-09-24T14:25:07Z

Ianbergeron: /* Step 1 - Log in to Your MCLA Account */

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==Step 1 - Sign in to Your MCLA Account==

Employees will receive an email to an established personal email address explaining how to sign in.

MCLA's usernames follow the format A########. This 'A' number is also known as the Banner ID number.

*1. Go to https://portal.mcla.edu
*2. Enter your ID in the "MCLA ID (A#):" field (Ensure you include the A)
*3. Enter the temporary password sent in your email.
*4. Explore the MCLA Portal!

The MCLA ID and password is used for authentication purposes for services such as campus computer access, wireless network access and MCLA email.

Get familiar with the user [[Policies and Forms | policies]] that you must agree upon during this MCLA account activation.

You can refer back to them on our [[Policies and Forms | policy page]].

==Step 2 - Set up Phone and Voice Mail==

MCLA uses Microsoft Teams as its phone system. Please refer to the Microsoft Teams Telephony site which provides instruction on how to sign into your desk phone, use [https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 Microsoft Teams to make and receive calls], and [https://techhelp.mcla.edu/index.php/How_do_I_record_my_voicemail_greeting%3F setup your voicemail greeting ].

*[[Microsoft Teams Telephony]]

==Step 3 - Set up Your Computer==

*[[Computer Support Services | Computer Purchasing]] - Any new computer or computer related purchases for your department must go through [[Computer Support Services]]. [[Computer Support Services]] can be contacted by phone at (413)-662-5510.

*Computer Installs - Computer hardware or software installs are coordinated through the [[MCLA Computer HelpDesk]]. Please contact the [[MCLA Computer HelpDesk | HelpDesk]] at (413)-662-5276 for any requests.

*Setup connection to the [[Connecting_to_BlazerNet|BlazerNet]] Wireless Network– The wireless network is available in various buildings on campus. For instructions on how to configure your laptop to access the [[Connecting_to_BlazerNet|BlazerNet]] wireless network see the[[Network | network section here]].

==Step 4 - Getting Familiar with Technology==

Many answers to frequently asked questions about the computer resources available at MCLA can be found on on this site. The following is a brief list of the technology services available to you as an MCLA employee.

*[[Office 365 | MCLA Portal (Office 365)]] - MCLA has a single-sign on portal site that is integrated with Office 365. It is the gateway to email, calendaring, announcements and discussion areas. To access [[Office 365]] you must go through the account activation found on step one. The website to the portal is: https://portal.mcla.edu

*[[Student Information System | Banner]] (Faculty Only) – Banner allows access to the student record system through the web. This includes access to class rosters and also includes the ability to e-mail your whole class.

*[[Canvas]] (Faculty Only) – [[Canvas]] is an online course area available to faculty members. Course areas are set up by faculty request at the start of the semester. This request will also enroll students who have registered for the course. This is possible only if you have had Canvas training through the [[Academic Technology]] center, or if you've had prior experience with [[Canvas]].

*[[Technology Enhanced Facilities | Classroom Technology]] – To become familiar with classroom technology please visit the [[Technology Enhanced Facilities]] section.

==Step 5 - Using Technology in your Course (Faculty Only)==

The MCLA [https://www.mcla.edu/administration/administrative-offices/academic-technology/index.php Academic Technology] Center is a resource to provide faculty development, consultation, and collaborative partnerships to support the use of technology in teaching and research initiatives at MCLA. Faculty members are encouraged to meet with the [http://www.mcla.edu/About_MCLA/admin/academic-technology/index Academic Technology] department. The [http://www.mcla.edu/About_MCLA/admin/academic-technology/index Academic Technology] department is located in Murdock Hall, second floor. They can also be reached by phone at 413-662-5506.

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2026-09-22T18:26:23Z

Ianbergeron:

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2026-09-22T18:25:03Z

Ianbergeron:

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2026-09-22T18:24:26Z

Ianbergeron:

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O365 - Create an e-mail signature

2026-09-22T18:22:17Z

Ianbergeron:

==Create an email signature==

An email signature is text that you can add to the end of outgoing messages. If you use both Outlook Web App and Outlook, you can to create a signature in each.

Follow the instructions below to set your own email signature.

*First, in Outlook, click the gear, or settings, icon in the top-right of the page to open your Outlook settings.

[[Image:Emailsigstep1.png]]

*Choose Account

[[Image:Emailsigstep2.png]]

*Choose Signatures

[[Image:Screenshot 2026-09-22 142035.png]]

*To the right of the first list of options, click the Compose and Reply option.

[[Image:Email-sig4.png]]

*In the Compose and Reply menu, the first section will be titled Email Signature.

[[Image:Email-sig5.png]]

*Here, you will find a text box in which you can customize your own signature.

*Underneath the text box, there are two options. The first option, when enabled, will automatically include your signature on the end of every new email that you compose. The second option, when enabled, will automatically include your signature in messages that you forward or reply to.

[[Image:Email-sig6.png]]

Important tips:
*If you don’t select the check box to automatically include your signature on messages you send, you can manually add your signature to a message by clicking the More button underneath the message area and clicking Insert Signature.

[[Image:Email-sig9.png]]

*You can customize the signature in any way you prefer. You can also add pictures, tables, or hyperlinks to your signature.

*You can find an example email signature below:

[[Image:Email-sig7.png]]

*If you want to save your new email signature and the corresponding settings, click the Save button at the bottom of the window. Otherwise, click Discard.

[[Image:Email-sig8.png]]

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2026-09-22T18:21:46Z

Ianbergeron:

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2026-09-22T18:20:13Z

Ianbergeron:

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2026-09-22T18:17:41Z

Ianbergeron:

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Canvas

2026-08-07T12:52:47Z

Ianbergeron: /* User Tutorials */

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=='''Description'''==
Canvas is a learning management system (LMS) that enables MCLA faculty to create and manage web-based learning and post course materials electronically. The [[Academic Technology]] department works with faculty members to effectively use this tool in their courses. Canvas's parent company Instructure has created in-depth tutorial for how to use Canvas from the perspective of both a student and a faculty member.

=='''Supported Browsers'''==
Canvas supports most major web browsers available to users at the present time. The exact specifications and browsers that Canvas currently supports can be found on their website [https://community.canvaslms.com/docs/DOC-10720-which-browsers-does-canvas-support Here].

=='''User Tutorials'''==
There are two major tutorials available to users on the Canvas website, one tutorial for students and one for faculty. The student tutorial covers common topics such as how to complete assignments, how to participate in class discussions, and how to check your grades. The faculty tutorial covers common topics such as how to structure a class, how to take attendance, and how to import class material among other topics. These two tutorials can be found at the links below, along with a link to guides for using the student and instructor Canvas mobile apps:

[https://community.instructure.com/en/kb/canvas-lms-student-guide Canvas Student Guide]

[https://community.instructure.com/en/kb/canvas-lms-instructor-guide Canvas Faculty Guide]

[https://community.canvaslms.com/community/answers/guides/mobile-guide Canvas Mobile App Guides]

=='''Information and Guides about Canvas'''==
* [[O365 - Create Teams Meetings in Canvas]]
* [[Canvas - Syllabus Export Tool]]

=='''Additional Resources'''==
[https://community.canvaslms.com/docs/DOC-18558#jive_content_id_Usage Using Microsoft Teams in Canvas]

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2021-01-26T19:11:26Z

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Wiki Wishlist

2021-01-26T18:59:46Z