TechHelp@MCLA - Recent changes [en]

Faculty and Staff - Getting Started

Ianbergeron — Thu, 24 Sep 2026 14:25:07 GMT

‎Step 1 - Log in to Your MCLA Account

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Ianbergeron — Tue, 22 Sep 2026 18:26:23 GMT

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Ianbergeron — Tue, 22 Sep 2026 18:25:03 GMT

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Ianbergeron — Tue, 22 Sep 2026 18:24:26 GMT

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O365 - Create an e-mail signature

Ianbergeron — Tue, 22 Sep 2026 18:22:17 GMT

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Ianbergeron — Tue, 22 Sep 2026 18:21:46 GMT

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Ianbergeron — Tue, 22 Sep 2026 18:20:13 GMT

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Ianbergeron — Tue, 22 Sep 2026 18:17:41 GMT

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 [[Image:Silliman.png|right]]
-==Step 1 - Activate Your MCLA Account==
+==Step 1 - Sign in to Your MCLA Account==
-Employees will need their 'A' numbers to start the account creation process. This 'A' number is also known as the Banner ID number which can be obtained from the Human Resources office. Phone: (413) 662-5596. Once this is obtained you can use this number to follow these steps for setup:
+Employees will receive an email to an established personal email address explaining how to sign in.
-*1. Go to http://techhelp.mcla.edu/banner
+MCLA's usernames follow the format A########. This 'A' number is also known as the Banner ID number.
 *2. Enter your ID in the "MCLA ID (A#):" field (Ensure you include the A)
-*3. Enter your birth date (MMDDYY format) in the "PIN" (If the DOB does not work, please call our administrative systems department at 413-662-5295)
+*3. Enter the temporary password sent in your email.
-*4. You will then be asked to set a new PIN of your choice.
+*4. Explore the MCLA Portal!
-*5. Once your PIN has been setup, you will be logged in to the main menu.
-*6. Click the 'Claim Your MCLA Account' link.
+The MCLA ID and password is used for authentication purposes for services such as campus computer access, wireless network access and MCLA email.
-*7. Follow the account claim procedure, setting a password at the end which should be a combination of numbers as well as letters.
-*8. Confirm activation is complete by logging into http://portal.mcla.edu with your newly setup MCLA account then open your MCLA email.
+Get familiar with the user [[Policies and Forms | policies]] that you must agree upon during this MCLA account activation.
-You do not have to be on campus to activate your account.  The MCLA ID and password is used for authentication purposes for services such as campus computer access, wireless network access and MCLA email. Get familiar with the user [[Policies and Forms | policies]] that you must agree upon during this MCLA account activation. You can refer back to them on our [[Policies and Forms | policy page]].
+You can refer back to them on our [[Policies and Forms | policy page]].
 ==Step 2 - Set up Phone and Voice Mail==

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 *First, in Outlook, click the gear, or settings, icon in the top-right of the page to open your Outlook settings.
-[[Image:Email-sig1.png]]
+[[Image:Emailsigstep1.png]]
-*At the bottom of the settings menu, click the link that says View all Outlook settings.
+*Choose Account
-[[Image:Email-sig2.png]]
+[[Image:Emailsigstep2.png]]
-*A Settings window will open. On the left side of this window, underneath the Search Bar, click the Mail option.
+*Choose Signatures
-[[Image:Email-sig3.png]]
+[[Image:Screenshot 2026-09-22 142035.png]]
 *To the right of the first list of options, click the Compose and Reply option.