Reset a Lost MCLA Account Password

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To Reset a Lost MCLA Account Password using Microsoft's Self-Service Password Reset Tool:

  • 1. Go to
  • 2. Type your A number with at the end of it (Example:
  • 3. Complete two of the verification methods listed on the left (Phone Call, SMS Text, Security Questions or Alternate Email).
  • 4. Enter new password.

To Reset a Lost MCLA Account Password through Banner:

  • 1. Go to
  • 2. Login using your Self Service Banner account (Banner Login Instructions)
  • 3. Click the 'Lost Your MCLA Account Password?' link located on the main menu of Banner.
  • 4. Use the temporary password that is generated to login to
  • 4. Set a new password which should be a combination of numbers as well as letters. You should also include a special character (!,$,@,etc.)
  • 5. Confirm the password has been reset by logging into with your reset MCLA password.