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[[File:Techhelplogo.png|left|100px]]
&lt;p&gt;&lt;b&gt;Tech Help is designed for students, faculty and staff to be able to find centralized information about our technology services at MCLA. It is your one-stop-shop for MCLA technology news, instructions, guides, and answers. If you do not find what you are looking for, please contact the [[MCLA Computer HelpDesk]] at (413)-662-5276 or [https://chat.socialintents.com/c/mclahelpdesk chat with us live!]&lt;/b&gt;
&lt;/p&gt;


&lt;table cellspacing=&quot;3&quot; style=&quot;width:100%;background-color:white;vertical-align:top;color:#000&quot;&gt;
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&lt;th colspan=&quot;2&quot; style=&quot;color:#FFF;background:#0085CA;text-align:left;padding:0.2em 0.4em;font-size:110%;width:50%;height:28px;&quot; valign=&quot;top&quot;&gt;Quick Links
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&lt;tr&gt;&lt;td&gt;
*[[MCLA Account Setup|MCLA Account Setup]]
*[http://techhelp.mcla.edu/index.php/MCLA_Account_Management#manage Manage Your Account]
*[[Office 365|Office 365 Email Information]]
*[https://portal.mcla.edu MCLA Portal]
&lt;/td&gt;
&lt;td&gt;
*[[Network|Set up Wireless Access]]
*[[Guest Network Access|Guest Accounts]]
*[https://techhelp.mcla.edu/banner Self-Service Banner]
*[http://www.dell.com/MCLA/Config Laptop Program Ordering]
*[[BlazerPrint]]
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&lt;th style=&quot;color:#FFF;background:#0085CA;text-align:left;padding:0.2em 0.4em;font-size:110%;width:50%;height:28px;&quot; valign=&quot;top&quot;&gt; New User Guides
&lt;/th&gt;
&lt;th  style=&quot;color:#FFF;background:#0085CA;text-align:left;padding:0.2em 0.4em;font-size:110%;width:50%;height:28px;&quot; valign=&quot;top&quot;&gt; About Us &lt;/th&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style=&quot;background:white; border:1px solid #CCC&quot; valign=&quot;top&quot;&gt;&lt;p&gt;If you are new to the MCLA community or just want to get started with technology at MCLA, please review this step by step guide. &lt;/p&gt;
  &lt;ul&gt;
    &lt;li&gt;[[Faculty and Staff - Getting Started]]&lt;/li&gt;
    &lt;li&gt;[[Student - Getting Started]] &lt;/li&gt;
    &lt;li&gt;[[Online Student - Getting Started]] &lt;/li&gt;
  &lt;/ul&gt;&lt;/td&gt;
&lt;td &quot; style=&quot;background:white; border:1px solid #CCC&quot;&gt;
  &lt;p&gt;MCLA has various departments associated with its technology  services. In this section you can learn who we are and how we  contribute to the technology services found at MCLA. &lt;/p&gt;
  &lt;ul&gt;
    &lt;li&gt;[[MCLA Computer HelpDesk]]&lt;/li&gt;
    &lt;li&gt;[https://www.mcla.edu/administration/administrative-offices/academic-technology/index.php Academic Technology]&lt;/li&gt;
    &lt;li&gt;[[Administrative Systems]]
    &lt;li&gt;[[Computer Support Services]]&lt;/li&gt;
    &lt;li&gt;[[Media Services]]&lt;/li&gt;
    &lt;li&gt;[[Telecommunications]]

    
    &lt;/ul&gt;
&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;
&lt;th style=&quot;color:#FFF;background:#0085CA;text-align:left;padding:0.2em 0.4em;font-size:110%;width:50%;height:28px;&quot;&gt; Help Resources
&lt;/th&gt;&lt;th style=&quot;color:#FFF;background:#0085CA;text-align:left;padding:0.2em 0.4em;font-size:110%;width:50%;height:28px;&quot;&gt;Tech Help News Feed
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&lt;tr&gt;
&lt;td style=&quot;background:white; border:1px solid #CCC&quot; valign=&quot;top&quot; rowspan=&quot;3&quot;&gt;
&lt;p&gt;Here you will be able to browse through the information populated on  this site. The fully functional &#039;Search&#039; (top left) can also be used to find the information you seek. &lt;/p&gt;
  &lt;ul&gt;
    &lt;li&gt;[[Student Information System]] - (Banner)&lt;/li&gt; 
    &lt;li&gt;[[Office 365 | E-mail Communication]] - (Office 365) &lt;/li&gt;
    &lt;li&gt;[[Computing Hardware and Software]]&lt;/li&gt;
    &lt;li&gt;[[Network]]&lt;/li&gt;
    &lt;li&gt;[[BlazerPrint | Printing and Copy Services]] 
    &lt;li&gt;[[User ID and Password]]&lt;/li&gt;
    &lt;li&gt;[[IT Policies and Procedures]]&lt;/li&gt;
    &lt;li&gt;[[Technology Enhanced Facilities]]&lt;/li&gt;
    &lt;li&gt;[[Canvas | Learning Management - Canvas]]&lt;/li&gt;
    &lt;li&gt;[http://www.mcla.edu/library/ Library and Research]&lt;/li&gt;
    &lt;li&gt;[[MCLAs Laptop Initiative| MCLA&#039;s Laptop Initiative]] - (Student Laptop Purchasing Information)&lt;/li&gt;
  &lt;/ul&gt;

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