Microsoft Teams Telephony

MCLA will be replacing its telephone system with Microsoft Teams. This enables users to make or receive through the following options:

• A Teams-enabled physical desk phone installed in your office.
• Through your computer using the Microsoft Teams client software.
• Through your cell phone using the Microsoft Teams app.

Using a Microsoft Teams Desk Phone

Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:

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PolyCom VVX 250 (Single Line Phones)

*Overview of Button Layout
*Quick Start Guide
*How to Sign In - VVX 250
*Voicemail Setup - VVX 250

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PolyCom CCX 400 (Multi Line Phone)

• Overview of Button Layout
• User Guide
• How to Sign In - CCX 400
• Voicemail Setup - CCX 400

Using the Microsoft Teams Client (Windows or Mac OS)

• Using Microsoft Teams to Make Calls or Recieve Calls
• Configure Microsoft Teams Call and Voicemail Settings
• Setup Call Forwarding in Microsoft Teams | Video Walkthrough
• How to Merge Calls

Using the Microsoft Teams Mobile App

• Download Teams Moblie App
• How to Sign-In Mobile App
• Transfer Calls between Phone and Desktop