Consult the FAQs for other ways MCLA has moved to Microsoft Teams Calling. This enables users to troubleshoot any telecom issues make or problems prior to contacting receive through the Helpdesk x5276.*[[New Student Voicemail Introduction Letter]]*[[Student Voicemail Setup Instructions]]*[[Student Telecom FAQs|Student FAQs]]---*[[Voicemail Setup|Faculty & Staff Voicemail Setup]]*[[Voicemail FAQs|Faculty & Staff Voicemail FAQs]]*[[Fac/Staff Telecom FAQs|Faculty & Staff Telephone FAQs]]*[[Conference Bridge Instructions|Conference Bridge Instructions]]following options:

[[File:OIP.jpg|200px|right]] *A Teams-enabled physical desk phone installed in your office.*Through your computer using the Microsoft Teams client software.*Through your cell phone using the Microsoft Teams app. === Dialing Instructions for MCLA =Using a Microsoft Teams Desk Phone==*Local calling; Press 9, then the 7Each MCLA office is provided a Microsoft Teams-digit number of the local numberenabled phone. Some calls may require dialing the area code firstThere are two types:------[[File:Vvx400_.jpg|left|100px]]'''PolyCom VVX 250 (Single Line Phones)'''*Long distance calling[[Overview of Button Layout]]*[[How to Sign In - VVX 250]]*[[Access Voicemail - VVX 250]]*[[Call Forwarding - VVX 250]]------ [[File: Press 9, then dial the number you wish to dialCcx400b. jpg|left|100px]] '''PolyCom CCX 400 (Multi Line Phone)'''*Resident Student Long Distance[https://docs.poly.com/bundle/ccx-teams-ug-current/page/Cellular Servicespoly-ccx-400-business-media-phones-hardware.html Overview of Button Layout]**The college DOES provide long distance services for resident students with our SIP Phones that can be requested [https://nextgenssokaas.hpcloud.hp.com/sppdf-public/startSSOpdf_9136933_en-US-1.ping?PartnerIdpIdpdf Quick Start Guide ]*[[How to Sign In - CCX 400]]*[[Access Voicemail - CCX 400]]*[[Call Forwarding - CCX 400]] ==Using the Microsoft Teams Client (Windows or Mac OS)==http<youtube>QInQPa7CGzs</youtube>*[https://stssupport.mclamicrosoft.educom/adfsen-us/servicesoffice/trust&TargetResource=first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 Using Microsoft Teams to Make Calls or Recieve Calls]*[https://dynamicformssupport.ngwebsolutionsmicrosoft.com/ShowFormen-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#Voicemailsettings Configure Microsoft Teams Call and Voicemail Settings]*[https://support.microsoft.aspx?RequestedDynamicFormTemplate=52d99b6bcom/en-us/office/call-forwarding-call-groups-and-simultaneous-ring-in-microsoft-teams-a88da9e8-ca2f1343-45e94d3c-89519bda-1b61712fb9b8 Dorm Phone Request4b9615e4183e#ID0EDD=In_classic_Teams Setup Call Forwarding in Microsoft Teams]| [https://www. youtube.com/watch?v=xIyEuDAaTUM&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=11 Video Walkthrough]**The college does provide local calling and voicemail services [https://www.youtube.com/watch?v=NSBvXHAvapU&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=5 How to each resident student which is available upon arrival to campus. Merge Calls]**Cell services within the dorms are challenging and difficult; we have installed repeater cells to extend some cell service within the Berkshire Tower and Hoosac Hall resident hall lobby areas[https://support.microsoft. com/en-us/office/change-your-status-in-microsoft-teams-ce36ed14-6bc9-4775-a33e-6629ba4ff78e#ID0EBBD=DesktopSet Teams Status] "Do not disturb" will silence incoming calls**More [https://support.microsoft.com/en-us/office/share-a reliable service, we still recommend using VoIP -phone available from the Computer Support Services Help Desk to stay -line-with-a-delegate-in contact with -microsoft-teams-16307929-a51f-43fc-8323-3b1bf115e5a8 Setup Call Delegates] ==Using the college community, family and friendsMicrosoft Teams Mobile App==*[https://aka. ms/teamsmobiledownload Download Teams Moblie App]*[[How to Sign-In Mobile App]]*Verizon and AT[https://www.youtube.com/watch?v=ZTKyrnGgeOU&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&T carriers have the best coverage outside the dorms index=6 Transfer Calls between Phone and city area and Verizon has installed Desktop] ==Frequently Asked Questions== *[https://support.microsoft.com/en-us/office/share-a-phone-line-with-a full cell site at MCLA.-delegate-in-microsoft-teams-16307929-a51f-43fc-8323-3b1bf115e5a8 How do I set other users to be able to pick up my line?]*[[How do I record my voicemail greeting?]]*[[Why did my phone automatically sign me out?]]