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0365 - Disable viewing your messages as a conversation to see each message individually

Certain users prefer not to have their e-mail messages threaded together in a group. This is called 'conversations' in Office 365 Outlook Web App. Turning off conversation view will un-thread each message and display it individually. The following procedure must be used to turn off conversations.

  • 1. Click on the sort order drop down selection box near the top of your inbox. The default setting is usually 'ITEMS BY DATE'
  • 2. Click 'off' under 'CONVERSATIONS'


  • 3. Each e-mail message will now be disabled individually.