Difference between pages "A part of my Dell laptop broke! What do I do?" and "Microsoft Teams Telephony"

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en>Helpdesk
m (Removed protection from "A part of my Dell laptop broke! What do I do?")
 
(Using the Microsoft Teams Client (Windows or Mac OS))
 
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If your laptop is part of the MCLA/Dell purchasing program, you can bring it to the HelpDesk for hardware repairs. MCLA's HelpDesk and Office of Computer Support Services employ Dell Certified Systems Experts who can diagnose hardware problems and perform warranty repairs. Having the added benefit of hardware support means that you can bring your Dell laptop to the HelpDesk for any repair work without first deciding if it is a hardware or software problem.
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MCLA will be replacing its telephone system with Microsoft Teams.  This enables users to make  or receive through the following options:
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*A Teams-enabled physical desk phone installed in your office.
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*Through your computer using the Microsoft Teams client software.
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*Through your cell phone using the Microsoft Teams app.
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==Using a Microsoft Teams Desk Phone==
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Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:
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[[File:Vvx400_.jpg|frameless|left|100px]]
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PolyCom VVX 250 (Single Line Phones)
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*[https://docs.poly.com/bundle/vvx-ip-ug-current/page/vvx-250-hardware.html Overview of Button Layout]
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*[https://www.poly.com/content/dam/www/products/support/voice/vvx-business-ip-phones/user/vvx-250-350-450-quick-tips-en.pdf Quick Start Guide]
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*[ How to Sign In]
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*[ Voicemail Setup]
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[[File:Ccx400b.jpg|frameless|left|100px]] PolyCom CCX 400 (Multi Line Phone)
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*[https://docs.poly.com/bundle/ccx-teams-ug-current/page/poly-ccx-400-business-media-phones-hardware.html Overview of Button Layout]
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*[https://www.poly.com/content/dam/www/products/support/voice/ccx/archive/ccx-teams-6-2-21-ug.pdf User Guide]
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*[ How to Sign In]
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*[ Voicemail Setup]
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==Using the Microsoft Teams Client (Windows or Mac OS)==
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<youtube>QInQPa7CGzs</youtube>
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*[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 Using Microsoft Teams to Make Calls or Recieve Calls]
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*[https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#Voicemailsettings Configure Microsoft Teams Call and Voicemail Settings]
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*[[Setup Call Forwarding in Microsoft Teams]]
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==Using the Microsoft Teams App on Cell Phones (Apple IPhone or Andriod)==
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*[[Downloading Teams App]]

Revision as of 21:39, 20 November 2023

MCLA will be replacing its telephone system with Microsoft Teams. This enables users to make or receive through the following options:

  • A Teams-enabled physical desk phone installed in your office.
  • Through your computer using the Microsoft Teams client software.
  • Through your cell phone using the Microsoft Teams app.

Using a Microsoft Teams Desk Phone

Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:


Vvx400 .jpg

PolyCom VVX 250 (Single Line Phones)


Ccx400b.jpg

PolyCom CCX 400 (Multi Line Phone)

Using the Microsoft Teams Client (Windows or Mac OS)

Using the Microsoft Teams App on Cell Phones (Apple IPhone or Andriod)