Difference between pages "Faculty and Staff - Getting Started" and "Computing Hardware and Software"

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(Step 4 - Getting Familiar with Technology)
 
(Information about Computing Hardware/Software)
 
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==Description==
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MCLA offers various services to its community to aid in computing. Through a special license agreement with Microsoft, MCLA now offers [[E-Academy| Microsoft software]] to all faculty, staff and students.
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Other offerings include a discount laptop which is provided as part of [[MCLAs Laptop Initiative]] program. Owners of this program laptop are entitled to full on-site repair services through the [[MCLA Computer HelpDesk]].
  
==Step 1 - Activate Your MyMCLA Account==
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==Information about Computing Hardware/Software==
  
Employees will need their 'A' numbers to start the account creation process. This 'A' number is also known as the Banner ID number which can be obtained from the Human Resources office. Phone: (413) 662-5596. Once this is obtained you can use this number to follow these steps for setup:
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*[[MCLAs Laptop Initiative]] - How to purchase the Laptop Initiative program laptop.
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*[[Laptop Minimum Hardware Requirements]] - Minimum laptop requirements for MCLA students.
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*[[Core Supported Software Guidelines]] - official list of MCLA supported software.
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*[[Azure Virtual Desktop (AVD)]] - Information about MCLA's desktop virtualization service.
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*[[Dynamic Forms]] - Learn about MCLA's paperless workflow system
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*[[Microsoft Office Lens]] - Learn about this app that enables you to use your phone as a document scanner.
  
*1. Go to http://techhelp.mcla.edu/banner
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==Computing Hardware/Software Guides==
*2. Enter your ID in the "MCLA ID (A#):" field (Ensure you include the A)
 
*3. Enter your birth date (MMDDYY format) in the "PIN" (If the DOB does not work, please call our administrative systems department at 413-662-5295)
 
*4. You will then be asked to set a new PIN of your choice.
 
*5. Once your PIN has been setup, you will be logged in to the main menu.
 
*6. Click the 'Claim Your MyMCLA Account' link.
 
*7. Follow the account claim procedure, setting a password at the end which should be a combination of numbers as well as letters.
 
*8. Confirm activation is complete by logging into http://sso.mcla.edu with your newly setup MyMCLA account.
 
  
You do not have to be on campus to activate your account.  The MCLA ID and password is used for authentication purposes for services such as campus computer access, wireless network access and MCLA email. Get familiar with the user [[Policies and Forms | policies]] that you must agreed upon during this MCLA account activation. You can refer back to them on our [[Policies and Forms | policy page]].
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*[[Install Sophos Antivirus]]
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*[[Install Office 365 ProPlus]]
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*[[MCLAs Laptop Initiative | Purchasing the Dell/MCLA program laptop]]
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*[[Student Laptop FAQ]]
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*[[Installing the International Keyboard in Windows XP/Vista]] - This guide will help you configure your Windows system to type Spanish accents.
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*[[Install VMware Horizon Client| VMware View ]] - Download and installation instructions for MCLA's virtualization environment.
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*[[YOURLS - MCLA's URL Shortener]]
  
==Step 2 - Set up Voice Mail==
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==FAQ about Computing Hardware/Software==
  
*Set up your telephone and voice mail. Any requests relating to the MCLA telecom system should be directed to the Help Desk at 413-662-5276. 
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*[[My computers software is completely beyond repair! How do I reformat and reinstall Windows?]]
 
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*[[My computer came bundled with a network cable, but it doesn't fit the wiring in my house.]]
*A guide has been provided to help you set up your [[Voicemail_Setup|voicemail]] located in the [[Telecommunications]] section.
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*[[A part of my Dell laptop broke! What do I do?]]
 
 
*By default, voicemail is sent directly to your college e-mail. If you would like to change this setting, please contact the Help Desk.
 
 
 
==Step 3 - Set up Your Computer==
 
 
 
*[[Computer Support Services | Computer Purchasing]] - Any new computer or computer related purchases for your department must go through [[Computer Support Services]]. [[Computer Support Services]] can be contacted by phone at (413)-662-5510. 
 
 
 
*Computer Installs - Computer hardware or software installs are coordinated through the [[MCLA Computer HelpDesk]]. Please contact the [[MCLA Computer HelpDesk | HelpDesk]] at (413)-662-5276 for any requests. 
 
 
 
*Setup connection to the [[Connecting_to_BlazerNet|BlazerNet]] Wireless Network– The wireless network is available in various buildings on campus. For instructions on how to configure your laptop to access the [[Connecting_to_BlazerNet|BlazerNet]] wireless network see the[[Network | network section here]].
 
 
 
==Step 4 - Getting Familiar with Technology==
 
 
 
Many answers to frequently asked questions about the computer resources available at MCLA can be found on on this site. The following is a brief list of the technology services available to you as an MCLA employee.
 
 
 
*[[Office 365 | MyMCLA Portal (Office 365)]] -  MCLA has a single-sign on portal site that is integrated with Office 365.  It is the gateway to email, calendaring, announcements and discussion areas. To access [[Office 365]] you must go through the account activation found on step one. The website to the portal is:
 
 
 
*https://portal.mcla.edu
 
 
 
*[[Student Information System | Banner]] (Faculty Only) – Banner allows access to the student record system through the web. This includes access to class rosters and also includes the ability to e-mail your whole class. 
 
 
 
*[[Canvas]] (Faculty Only) – [[Canvas]] is an online course area available to faculty members. Course areas are set up by faculty request at the start of the semester. This request will also enroll students who have registered for the course. This is possible only if you have had Canvas training through the [[Academic Technology]] center, or if you've had prior experience with [[Canvas]]. 
 
 
 
*[[Technology Enhanced Facilities | Classroom Technology]] – To become familiar with classroom technology please visit the [[Technology Enhanced Facilities]] section.
 
 
 
==Step 5 - Using Technology in your Course (Faculty Only)==
 
 
 
The MCLA [http://www.mcla.edu/About_MCLA/admin/academic-technology/index Academic Technology] Center is a resource to provide faculty development, consultation, and collaborative partnerships to support the use of technology in teaching and research initiatives at MCLA. Faculty members are encouraged to meet with the [http://www.mcla.edu/About_MCLA/admin/academic-technology/index Academic Technology] department. The [http://www.mcla.edu/About_MCLA/admin/academic-technology/index Academic Technology] department is located in Murdock Hall, second floor. They can also be reached by phone at 413-662-5397.
 

Latest revision as of 02:02, 31 August 2022

Dell.gif
Wireless image.gif

Description

MCLA offers various services to its community to aid in computing. Through a special license agreement with Microsoft, MCLA now offers Microsoft software to all faculty, staff and students. Other offerings include a discount laptop which is provided as part of MCLAs Laptop Initiative program. Owners of this program laptop are entitled to full on-site repair services through the MCLA Computer HelpDesk.

Information about Computing Hardware/Software

Computing Hardware/Software Guides

FAQ about Computing Hardware/Software