Difference between pages "Reset a Lost MCLA Account Password" and "Media Services"

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To Reset a Lost MCLA Account Password using Microsoft's Self-Service Password Reset Tool:
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==Media Services==
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Media Services, as part of Computer Support Services, provides a number of AV related services to all members of the MCLA community.
 +
<!-- Media Services, located on the second floor of Murdock Hall, provides technical support and setups of [[Technology Enhanced Facilities | instructional technology]] and audio visual equipment campus wide. We schedule and deliver classroom AV equipment and are responsible for sound reinforcement and other media activities at academic, student and administrative functions. Media Services also coordinates activities related to satellite and PolyCom [[Video Conferencing| video conference]] systems, off-air television recording and maintains the faculty [[Media Center | Multimedia Development Lab ]](digital imaging, digital audio and video editing, CD and DVD production). -->
  
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*1. Go to https://passwordreset.microsoftonline.com
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==Services==
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*2. Type your '''A number with @mcla.edu''' at the end of it (Example: A10001000@mcla.edu)
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* Support for classroom AV technology
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*3. '''Complete two''' of the verification methods listed on the left (Phone Call, SMS Text, Security Questions or Alternate Email).
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* Online learning support
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*4. Enter new password.
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* Live event support
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* Video conference support
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* Equipment loan: Laptops, digital cameras, digital audio recorders, projectors and screens.
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* Video and audio recording and editing
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* [[Large-Format Printing]]
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* [[Yodeck]] - Electronic signage maintenance and administration
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* [[Philo]] - Online TV Streaming Services
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* DVD/CD duplication
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* [[Lecture Recording]]
  
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==Staff==
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Aaron Bieniek, Media Services Manager, Audio Visual Equipment Technician II
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* Murdock room 114
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* x5328
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* A.Bieniek@mcla.edu
  
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----
 
  
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Benjamin Warner, Audio Visual Equipment Technician I
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* Murdock room 114
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* x5287
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*Benjamin.Warner@mcla.edu
  
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To Reset a Lost MCLA Account Password through Banner:
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==Contacting Media Services==
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The Media Services office is located in Murdock Hall room 114
  
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*1. Go to http://techhelp.mcla.edu/banner
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*Phone (413) 662-5328 on campus x5328 (Aaron) or (413) 662-5287 on campus x5287 (Ben)
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*2. Login using your Self Service Banner account ([[Logging into Self-Service Banner for the first time|Banner Login Instructions]])
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*3. Click the ''''Lost Your MCLA Account Password?'''' link located on the main menu of Banner.
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Email: mediaservices@mcla.edu
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*4. Use the temporary password that is generated to login to https://portal.mcla.edu
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*4. Set a new password which should be a combination of numbers as well as letters. You should also include a special character (!,$,@,etc.)
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==Requests==
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*5. Confirm the password has been reset by logging into http://portal.mcla.edu with your reset MCLA password.
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Requests can be made directly with the office of Media Services or through the student affairs office’s [https://dynamicforms.ngwebsolutions.com/Submit/Page?form=0835d890-b164-40e8-bb10-0bca84bbbded&page=466452&token=peF2Ii9bMSN9761OAkHt33d2EPJ7enrsaA-yiLqSfBM Non-Classroom Space Request Form]
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This form can also be found on the MCLA portal page.
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Be sure to list your AV requirements on this form. If you have questions about your specific needs for an event please contact us. Requests for event support should be made at least 2 weeks in advance.
 +
 
 +
Please contact us if you have any questions regarding classroom technology or any of our other services.
 +
 
 +
==<div id="hours">Hours Of Operation - Media Services</div>==
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<center><table CELLSPACING=0 CELLPADDING=5 WIDTH="500" >
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<tr>
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<td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Day</font></font></font></b></td>
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<td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Open</font></font></font></b></td>
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<td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Close</font></font></font></b></td>
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</tr>
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<tr BGCOLOR="#CCCCCC">
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Monday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>4:00pm</font></font></font></td>
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</tr>
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<tr BGCOLOR="#FFFFFF">
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Tuesday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>7:00pm</font></font></font></td>
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 +
</tr>
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<tr BGCOLOR="#CCCCCC">
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Wednesday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>7:00pm</font></font></font></td>
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 +
</tr>
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<tr BGCOLOR="#FFFFFF">
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Thursday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>7:00pm</font></font></font></td>
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 +
</tr>
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<tr BGCOLOR="#CCCCCC">
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Friday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>7:00pm</font></font></font></td>
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</tr>
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<tr BGCOLOR="#FFFFFF">
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Saturday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00am</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>5:00pm</font></font></font></td>
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</tr>
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<tr BGCOLOR="#CCCCCC">
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Sunday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>CLOSED</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>CLOSED</font></font></font></td>
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</tr>
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</table></center>
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<!-- ==Resources==
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 +
* [[Philo]] - Online TV Streaming Services
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* [[Large-Format Printing]] -->

Latest revision as of 17:01, 29 November 2023

Media Services

Media Services, as part of Computer Support Services, provides a number of AV related services to all members of the MCLA community.

Services

  • Support for classroom AV technology
  • Online learning support
  • Live event support
  • Video conference support
  • Equipment loan: Laptops, digital cameras, digital audio recorders, projectors and screens.
  • Video and audio recording and editing
  • Large-Format Printing
  • Yodeck - Electronic signage maintenance and administration
  • Philo - Online TV Streaming Services
  • DVD/CD duplication
  • Lecture Recording

Staff

Aaron Bieniek, Media Services Manager, Audio Visual Equipment Technician II

  • Murdock room 114
  • x5328
  • A.Bieniek@mcla.edu


Benjamin Warner, Audio Visual Equipment Technician I

  • Murdock room 114
  • x5287
  • Benjamin.Warner@mcla.edu

Contacting Media Services

The Media Services office is located in Murdock Hall room 114

  • Phone (413) 662-5328 on campus x5328 (Aaron) or (413) 662-5287 on campus x5287 (Ben)

Email: mediaservices@mcla.edu

Requests

Requests can be made directly with the office of Media Services or through the student affairs office’s Non-Classroom Space Request Form This form can also be found on the MCLA portal page. Be sure to list your AV requirements on this form. If you have questions about your specific needs for an event please contact us. Requests for event support should be made at least 2 weeks in advance.

Please contact us if you have any questions regarding classroom technology or any of our other services.

Hours Of Operation - Media Services

Day Open Close
Monday 8:00am 4:00pm
Tuesday 8:00am 7:00pm
Wednesday 8:00am 7:00pm
Thursday 8:00am 7:00pm
Friday 8:00am 7:00pm
Saturday 9:00am 5:00pm
Sunday CLOSED CLOSED


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