Difference between revisions of "How do I reset my Banner PIN?"

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If you forgot your 6 digit PIN you must use the FORGOT PIN feature.
 
If you forgot your 6 digit PIN you must use the FORGOT PIN feature.
  
On the [https://banweb.mcla.edu:4445/PRD8/twbkwbis.P_WWWLogin  Banner] log in page:
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On the [https://techhelp.mcla.edu/banner Banner] login page:
  
*1. Enter your A number in the username field. (Remember to capitalize)
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*1. Enter your MCLA User ID (A-Number) in the ID field. (Remember to capitalize)
 
*2. Click FORGOT PIN
 
*2. Click FORGOT PIN
 
*3. Enter the answer to your challenge question.
 
*3. Enter the answer to your challenge question.
  
If you see a message that indicates the following error: "Authorization Failure - Security Question is not setup."
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If you see a message that indicates the following error: "Authorization Failure - Security Question is not set up."
This means you have not setup a PIN for your Banner account.  
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This means you have not set up a PIN for your Banner account.  
  
 
Please refer to the help guide on '[[Logging into Self-Service Banner for the first time]].'
 
Please refer to the help guide on '[[Logging into Self-Service Banner for the first time]].'
  
  
In the event that your account becomes disabled because of to many failed attempts, please contact the Help Desk at 413-662-5276 for further instruction.
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In the event that your account becomes disabled because of too many failed attempts, please contact the Help Desk at 413-662-5276 for further instruction.
  
 
==Related Links==
 
==Related Links==

Latest revision as of 17:13, 13 July 2021

If you forgot your 6 digit PIN you must use the FORGOT PIN feature.

On the Banner login page:

  • 1. Enter your MCLA User ID (A-Number) in the ID field. (Remember to capitalize)
  • 2. Click FORGOT PIN
  • 3. Enter the answer to your challenge question.

If you see a message that indicates the following error: "Authorization Failure - Security Question is not set up." This means you have not set up a PIN for your Banner account.

Please refer to the help guide on 'Logging into Self-Service Banner for the first time.'


In the event that your account becomes disabled because of too many failed attempts, please contact the Help Desk at 413-662-5276 for further instruction.

Related Links