Difference between revisions of "MCLA Computer HelpDesk"

From TechHelp - MCLA's IT Help Center
Jump to navigation Jump to search
 
Line 5: Line 5:
 
==Information about the Computer HelpDesk==
 
==Information about the Computer HelpDesk==
  
Hours of Operation
+
*[[Hours of Operation]]
Helpdesk Positions and Job Responsibilities
+
*[[Helpdesk Positions and Job Responsibilities]]
Service Policy
+
*[[Service Policy]]
Student Laptop Repair Procedure
+
*[[Student Laptop Repair Procedure]]
Student Employment Opportunities
+
*[[Student Employment Opportunities]]
  
 
==FAQ about the Computer HelpDesk==
 
==FAQ about the Computer HelpDesk==

Revision as of 14:59, 14 March 2007

Description

The Computer HelpDesk that is located on the first floor of Murdock Hall, provides technical support for the campus by acting as a phone center and a drop-off point for computer repairs. In addition, it is also a full service repair center for all Dell laptops that were purchased through the MCLA's Laptop Initiative program. It is always the first point of effective contact for students, faculty, and staff experiecing technical issues or with any computer-related questions. The Helpdesk also provides the support and maintainence for the Murdock Academic Computing Lab.

Information about the Computer HelpDesk

FAQ about the Computer HelpDesk