Difference between revisions of "MCLA Computer HelpDesk"

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==Meet the Staff==
==Meet the Staff==
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Lab Monitor</font></font></font></td>
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Lab Monitor</font></font></font></td>

Revision as of 19:16, 1 December 2008



The Computer HelpDesk that is located on the first floor of Murdock Hall, provides technical support for the campus community. In addition, it is also a full service repair center for all Dell laptops that were purchased through MCLA's Laptop Initiative program. It is always the first point of effective contact for students, faculty, and staff experiencing technical issues or with any computer-related questions. The HelpDesk also provides the support and maintainence for the Murdock Academic Computing Lab.

Contacting the Computer HelpDesk

  • Location: First Floor of Murdock Hall Room 112/113
  • Phone: (413)-662-5276
  • E-mail: helpdesk@mcla.edu

Hours Of Operation FALL/SPRING - HelpDesk and Computing Labs

Day Open Close
Monday 8:00am 11:00pm
Tuesday 8:00am 11:00pm
Wednesday 8:00am 11:00pm
Thursday 8:00am 11:00pm
Friday 8:00am 5:00pm
Saturday 10:00am 8:00pm
Sunday 12:00pm 11:00pm

  • In the event of a one-day holiday, such as Patriot's Day, we will be open 12:00pm - 11:00pm
  • In the event of a long holiday such as Thanksgiving and Christmas, the labs/helpdesk will be closed.

Meet the Staff

Name Position
John Clark Help Desk Manager
Jansen Truitt Consultant
Amanda Towne Consultant
Calvin Shade Consultant
Jacob Mendelsohn Consultant
Joe Cavaliere Consultant
Kristina Wendling Consultant
Amanda Sheldon Lab Monitor
Corinne Beauchemin Lab Monitor
Jaimie Wallance Lab Monitor
Joe Petrozola Lab Monitor
Tyler Spihaus Lab Monitor

Information about the Computer HelpDesk