Difference between revisions of "MCLA Computer HelpDesk"

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*E-mail: [mailto:helpdesk@mcla.edu helpdesk@mcla.edu]
 
*E-mail: [mailto:helpdesk@mcla.edu helpdesk@mcla.edu]
  
 +
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==<div id="hours">Hours Of Operation FALL/SPRING - HelpDesk and Computing Labs</div>==  
 
==<div id="hours">Hours Of Operation FALL/SPRING - HelpDesk and Computing Labs</div>==  
  
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*In the event of a long holiday such as Thanksgiving and Christmas, the labs/helpdesk will be closed.
 
*In the event of a long holiday such as Thanksgiving and Christmas, the labs/helpdesk will be closed.
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==<div id="hours">Hours Of Operation SUMMER (May 14th - Aug 16th) - HelpDesk and Computing Labs</div>==  
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==<div id="hours">Hours Of Operation SUMMER - HelpDesk and Computing Labs</div>==  
 
<center><table CELLSPACING=0 CELLPADDING=5 WIDTH="500" >
 
<center><table CELLSPACING=0 CELLPADDING=5 WIDTH="500" >
  
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Monday</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Monday</font></font></font></td>
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00am</font></font></font></td>
+
<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
  
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Tuesday</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Tuesday</font></font></font></td>
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00am</font></font></font></td>
+
<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
  
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Wednesday</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Wednesday</font></font></font></td>
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00am</font></font></font></td>
+
<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
  
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Thursday</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Thursday</font></font></font></td>
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00am</font></font></font></td>
+
<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
  
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Friday</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Friday</font></font></font></td>
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00am</font></font></font></td>
+
<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>5:00pm</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>5:00pm</font></font></font></td>
  
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*Hours maybe extended for certain summer programs.
 
*Hours maybe extended for certain summer programs.
 
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==Meet the Staff==
 
==Meet the Staff==

Revision as of 17:13, 2 June 2010

Helpdesk.jpg

Description

The Computer HelpDesk that is located on the first floor of Murdock Hall, provides technical support for the campus community. In addition, it is also a full service repair center for all Dell laptops that were purchased through MCLA's Laptop Initiative program. It is always the first point of effective contact for students, faculty, and staff experiencing technical issues or with any computer-related questions. The HelpDesk also provides the support and maintainence for the Murdock Academic Computing Lab.

Contacting the Computer HelpDesk

  • Location: First Floor of Murdock Hall Room 112/113
  • Phone: (413)-662-5276
  • E-mail: helpdesk@mcla.edu


Hours Of Operation SUMMER - HelpDesk and Computing Labs

Day Open Close
Monday 8:00am 9:00pm
Tuesday 8:00am 9:00pm
Wednesday 8:00am 9:00pm
Thursday 8:00am 9:00pm
Friday 8:00am 5:00pm
Saturday CLOSED CLOSED
Sunday CLOSED CLOSED
  • Hours maybe extended for certain summer programs.

Meet the Staff

Name Position
John Clark Help Desk Manager
Jansen Truitt Consultant
Open Position Consultant
Calvin Shade Consultant
Jacob Mendelsohn Consultant
Melissa Haley Consultant
James Winer Consultant
Amanda Sheldon Lab Monitor
Corinne Beauchemin Lab Monitor
Jaimie Wallance Lab Monitor
Bryan Acton Lab Monitor
Amanda Reagan Lab Monitor


  • Updated 03/18/2010

Information about the Computer HelpDesk