Difference between revisions of "MCLA Tech HelpDesk"
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Revision as of 17:20, 2 June 2010
Contents
Description
The Computer HelpDesk that is located on the first floor of Murdock Hall, provides technical support for the campus community. In addition, it is also a full service repair center for all Dell laptops that were purchased through MCLA's Laptop Initiative program. It is always the first point of effective contact for students, faculty, and staff experiencing technical issues or with any computer-related questions. The HelpDesk also provides the support and maintainence for the Murdock Academic Computing Lab.
Contacting the Computer HelpDesk
- Location: First Floor of Murdock Hall Room 112/113
- Phone: (413)-662-5276
- E-mail: helpdesk@mcla.edu
Hours Of Operation SUMMER - HelpDesk and Computing Labs
| Day | Open | Close |
| Monday | 8:00am | 9:00pm |
| Tuesday | 8:00am | 9:00pm |
| Wednesday | 8:00am | 9:00pm |
| Thursday | 8:00am | 9:00pm |
| Friday | 8:00am | 5:00pm |
| Saturday | CLOSED | CLOSED |
| Sunday | CLOSED | CLOSED |
- Hours maybe extended for certain summer programs.
Meet the Staff
| Name | Position |
| John Clark | Help Desk Manager |
| David Daniels | Consultant |
| Kevin Borosky | Consultant |
| Calvin Shade | Consultant |
| Consultant | |
| Consultant | |
| James Winer | Consultant |
| Theodore Randall | Lab Monitor |
| Corinne Beauchemin | Lab Monitor |
| Lab Monitor | |
| Lab Monitor | |
| Lab Monitor |
- Updated 03/18/2010
