Difference between revisions of "MCLA Computer HelpDesk"

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<td><font face="verdana,arial"><font color="#666666"><font size=-1>David Daniels</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Isaiah Butler</font></font></font></td>
  
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Consultant</font></font></font></td>
 
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Kevin Borosky</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Vale Maziarz</font></font></font></td>
  
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Consultant</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Consultant</font></font></font></td>
 
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<td><font face="verdana,arial"><font color="#666666"><font size=-1></font>Calvin Shade</font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Consultant</font></font></font></td>
 
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Sean Snead</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Consultant</font></font></font></td>
 
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Alex Bruso</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Consultant</font></font></font></td>
 
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Christopher J. Tifft</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Katelyn Lantagne</font></font></font></td>
  
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Consultant</font></font></font></td>
 
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Theodore Randall</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Lab Monitor</font></font></font></td>
 
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Corinne Beauchemin</font></font></font></td>
 
 
 
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Danielle Morrissey</font></font></font></td>
 
  
 
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Katie Parr</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Amanda Reagan</font></font></font></td>
 
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Lab Monitor</font></font></font></td>
 
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Amanda L. Reagan</font></font></font></td>
 
  
 
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Revision as of 13:03, 7 October 2011

Helpdesk.jpg

Description

The Computer HelpDesk that is located on the first floor of Murdock Hall, provides technical support for the campus community. In addition, it is also a full service repair center for all Dell laptops that were purchased through MCLA's Laptop Initiative program. It is always the first point of effective contact for students, faculty, and staff experiencing technical issues or with any computer-related questions. The HelpDesk also provides the support and maintainence for the Murdock Academic Computing Lab.

Contacting the Computer HelpDesk

  • Location: First Floor of Murdock Hall Room 112/113
  • Phone: (413)-662-5276
  • E-mail: helpdesk@mcla.edu


Hours Of Operation FALL/SPRING - HelpDesk and Computing Labs

Day Open Close
Monday 8:00am 11:00pm
Tuesday 8:00am 11:00pm
Wednesday 8:00am 11:00pm
Thursday 8:00am 11:00pm
Friday 8:00am 9:00pm
Saturday 12:00pm 6:00pm
Sunday 12:00pm 11:00pm


  • In the event of a one-day holiday, such as Patriot's Day, we will be open 12:00pm - 11:00pm
  • In the event of a long holiday such as Thanksgiving and Christmas, the labs/helpdesk will be closed.

Meet the Staff

Name Position
John Clark Help Desk Manager
Isaiah Butler Consultant
Vale Maziarz Consultant
Roger Simpson Consultant
Matthew Meczywor Consultant
Reid Savage Consultant
Katelyn Lantagne Consultant
Rachael Silvano Lab Monitor
Steven Carpenter Lab Monitor
Chelsey Proctor Lab Monitor
Amanda Reagan Lab Monitor


  • Updated 12/03/2010

Information about the Computer HelpDesk