Difference between revisions of "MCLA Tech HelpDesk"

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*In the event of a long holiday such as Thanksgiving and Christmas, the labs/helpdesk will be closed.
 
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==<div id="hours">Hours Of Operation SUMMER  - HelpDesk and Computing Labs</div>==  
 
==<div id="hours">Hours Of Operation SUMMER  - HelpDesk and Computing Labs</div>==  
 
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*Hours maybe extended for certain summer programs.
 
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==Meet the Staff==
 
==Meet the Staff==
  

Revision as of 16:04, 22 May 2013

Helpdesk.jpg

Description

The Computer HelpDesk that is located on the first floor of Murdock Hall, provides technical support for the campus community. In addition, it is also a full service repair center for all Dell laptops that were purchased through MCLA's Laptop Initiative program. It is always the first point of effective contact for students, faculty, and staff experiencing technical issues or with any computer-related questions. The HelpDesk also provides the support and maintainence for the Murdock Academic Computing Lab.

Contacting the Computer HelpDesk

  • Location: First Floor of Murdock Hall Room 112/113
  • Phone: (413)-662-5276
  • E-mail: helpdesk@mcla.edu


Hours Of Operation SUMMER - HelpDesk and Computing Labs

Day Open Close
Monday 8:00am 10:00pm
Tuesday 8:00am 10:00pm
Wednesday 8:00am 10:00pm
Thursday 8:00am 10:00pm
Friday 8:00am 5:00pm
Saturday CLOSED CLOSED
Sunday CLOSED CLOSED
  • Hours maybe extended for certain summer programs.

Meet the Staff

Name Position
John Clark Help Desk Manager
Isaiah Butler Help Desk Consultant
Vale Maziarz Help Desk Consultant
Roger Simpson Help Desk Consultant
Matthew Meczywor Help Desk Consultant
OPEN Help Desk Consultant
Katelyn Lantagne Help Desk Consultant
Kimlee Domanico Help Desk Consultant
Rachael Silvano Murdock Lab Monitor
Steven Carpenter Murdock Lab Monitor
Chelsey Proctor Murdock Lab Monitor
Jenna Pappas Freel Lab Monitor
Sarit Mizrachi Freel Lab Monitor
Johanna Young Freel Lab Monitor
Juan Luis Andujar Freel Lab Monitor


  • Updated 04/10/2012

Information about the Computer HelpDesk