MCLA Computer HelpDesk

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The Computer HelpDesk that is located on the first floor of Murdock Hall, provides technical support for the campus community. In addition, it is also a full service repair center for all Dell laptops that were purchased through MCLA's Laptop Initiative program. It is always the first point of effective contact for students, faculty, and staff experiencing technical issues or with any computer-related questions. The HelpDesk also provides the support and maintainence for the Murdock Academic Computing Lab.

Contacting the Computer HelpDesk

  • Location: First Floor of Murdock Hall Room 112/113
  • Phone: (413)-662-5276
  • E-mail:

Hours Of Operation SUMMER - HelpDesk and Computing Labs

Day Open Close
Monday 8:00am 9:00pm
Tuesday 8:00am 9:00pm
Wednesday 8:00am 9:00pm
Thursday 8:00am 9:00pm
Friday 8:00am 5:00pm
  • Hours maybe extended for certain summer programs.

Meet the Staff

Name Position
John Clark Help Desk Manager
Jansen Truitt Consultant
Open Position Consultant
Calvin Shade Consultant
Jacob Mendelsohn Consultant
Melissa Haley Consultant
James Winer Consultant
Amanda Sheldon Lab Monitor
Corinne Beauchemin Lab Monitor
Jaimie Wallance Lab Monitor
Bryan Acton Lab Monitor
Amanda Reagan Lab Monitor

  • Updated 03/18/2010

Information about the Computer HelpDesk