View source for MCLA Fax Services

MCLA has partnered with WestFax, a cloud-based fax service that integrates with MCLA Email and BlazerPrint Copiers.  Faxing a document can now be done by simply sending an e-mail. Users can also receive faxes securely that go directly to their MCLA mailbox. Users who have a paper document to fax can still do so on any BlazerPrint Copier on campus. The following instructions will walk through these various options.

==Sending a Fax==
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'''Via Email Attachment'''
*Login to your MCLA Email via the MCLA Portal (https://portal.mcla.edu)
*Create a new email message
*Enter 1 then the ten-digit fax phone number with @westfax.com as the recipient's e-mail address. Example:13035551212@westfax.com
*Enter a subject as the fax header (see [https://westfax.com/how-to-use-advanced-flags-with-fax-to-email/ WestFax Advanced Header Flags]) 
*Attach the file you would like to fax. All Microsoft Office file formats, .PDF, .JPG are supported.
*Send Email
*You will receive a fax confirmation e-mail sent back to you when fax is sent successfully

'''Via BlazerPrint Copier (Paper Faxing)'''
*1. Load document in Automatic Document Feeder
*2. 'Tap' into BlazerPrint Copier with MCLA Photo ID. 
*3. Select “Scan” from the homepage
*4. Select the "Fax Using XXX-XXX-XXXX" option. Note: Users may have multiple lines assigned to them to choose from.
*5. Enter the fax recipient number by pressing the '+' symbol in the lower left corner.
*6. Enter fax number (required), recipient name (optional), and recipient company (optional) then press 'Add Recipient' in the lower right corner.
*7. Press 'Start' to Send Fax
*8. You will receive a fax confirmation e-mail sent back to you when fax is sent successfully

'''Via Portal Link'''
*1. Access [https://home.westfax.com/login/sso/mcla WestFax Fax Portal] by logging in with your MCLA ID and password [https://home.westfax.com/login/sso/mcla here]. The WestFax link can also be found on the [https://portal.mcla.edu MCLA Portal] via the 'Everyone' dropdown.
*2. Click 'Send Fax' button located in the top right corner
*3. Enter Fax Number or select from Contacts
*4. Fill out the header field (shows at the top of the Fax)
*5. Fill out the subject field (for metadata)
*6. Select Cover Page
*7. Select 'Browse' to add the document you would like faxed

==Receiving a Fax==

'''Via Incoming Email'''
*Faculty/Staff who have been configured to receive faxes through a certain fax line will automatically receive incoming fax documents to their MCLA e-mail. The fax document will be accepted as an e-mail attachment in PDF format.

'''Via Portal Link'''
*1. Access [https://home.westfax.com/login/sso/mcla WestFax Fax Portal] by logging in with your MCLA ID and password [https://home.westfax.com/login/sso/mcla here]. The WestFax link can also be found on the [https://portal.mcla.edu MCLA Portal] via the 'Everyone' dropdown.
*2. Your fax inbox will appear where you can view incoming faxes, download them as PDF files, or delete.
*3. Users that have multiple fax lines associated with their account can use the dropdown at the top to select which fax inbox they would like to view.

==Learn More About WestFax Portal==
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==Related Links==
*[https://westfax.com/hipaa-compliant-fax-faq/ HIPAA Compliant Fax FAQ]
*[https://westfax.com/how-to-use-advanced-flags-with-fax-to-email/ How to use advanced flags with fax to email]