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| − | MCLA will be replacing its telephone system with Microsoft Teams. This enables users to make or receive through the following options:
| + | *1. Select the Sign In option |
| − | | + | *2. Go to https://microsoft.com/devicelogin using your computer's web browser |
| − | *A Teams-enabled physical desk phone installed in your office. | + | *3. Enter the code prompted on the Teams phone. You may have to push 'Refresh Code' if your phone has been idle. |
| − | *Through your computer using the Microsoft Teams client software.
| + | *4. After inputting the code, you will be prompted to log in on your device. Click continue to trust the Authenticator Broker. |
| − | *Through your cell phone using the Microsoft Teams app. | + | *5. Verify your identity through the Microsoft Authenticator app or by text/call. |
| − | | + | *6. Confirm that the phone is signed in. Your name will appear in the top left corner. |
| − | ==Using a Microsoft Teams Desk Phone==
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| − | | |
| − | Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:
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| − | [[File:Vvx400_.jpg|left|100px]]
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| − | PolyCom VVX 250 (Single Line Phones)
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| − | *[https://docs.poly.com/bundle/vvx-ip-ug-current/page/vvx-250-hardware.html Overview of Button Layout]
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| − | *[https://www.poly.com/content/dam/www/products/support/voice/vvx-business-ip-phones/user/vvx-250-350-450-quick-tips-en.pdf Quick Start Guide] | |
| − | *[[How to Sign In - VVX 250]]
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| − | *[[Access Voicemail - VVX 250]]
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| − | *[[Call Forwarding - VVX 250]]
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| − | [[File:Ccx400b.jpg|left|100px]] PolyCom CCX 400 (Multi Line Phone)
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| − | *[https://docs.poly.com/bundle/ccx-teams-ug-current/page/poly-ccx-400-business-media-phones-hardware.html Overview of Button Layout] | |
| − | *[https://www.poly.com/content/dam/www/products/phones/ccx/ccx-400/doc/ccx-with-teams-quicktips.pdf Quick Start Guide ] | |
| − | *[[How to Sign In - CCX 400]]
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| − | *[[Access Voicemail - CCX 400]]
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| − | *[[Call Forwarding - CCX 400]]
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| − | | |
| − | ==Using the Microsoft Teams Client (Windows or Mac OS)==
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| − | <youtube>QInQPa7CGzs</youtube>
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| − | *[https://support.microsoft.com/en-us/office/first-things-to-know-about-calls-in-microsoft-teams-2b883a81-dd15-41bd-a6ba-39deef141027 Using Microsoft Teams to Make Calls or Recieve Calls]
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| − | *[https://support.microsoft.com/en-us/office/manage-your-call-settings-in-microsoft-teams-456cb611-3477-496f-b31a-6ab752a7595f#Voicemailsettings Configure Microsoft Teams Call and Voicemail Settings] | |
| − | *[https://support.microsoft.com/en-us/office/call-forwarding-call-groups-and-simultaneous-ring-in-microsoft-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e#ID0EDD=In_classic_Teams Setup Call Forwarding in Microsoft Teams] | [https://www.youtube.com/watch?v=xIyEuDAaTUM&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=11 Video Walkthrough]
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| − | *[https://www.youtube.com/watch?v=NSBvXHAvapU&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=5 How to Merge Calls]
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| − | | |
| − | ==Using the Microsoft Teams Mobile App==
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| − | *[https://aka.ms/teamsmobiledownload Download Teams Moblie App]
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| − | *[[How to Sign-In Mobile App]]
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| − | *[https://www.youtube.com/watch?v=ZTKyrnGgeOU&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=6 Transfer Calls between Phone and Desktop]
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