Difference between revisions of "MCLA Tech HelpDesk"
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*E-mail: [mailto:helpdesk@mcla.edu helpdesk@mcla.edu] | *E-mail: [mailto:helpdesk@mcla.edu helpdesk@mcla.edu] | ||
− | ==Hours Of Operation HelpDesk and Computing Labs== | + | ==Hours Of Operation - HelpDesk and Computing Labs== |
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Revision as of 18:55, 16 March 2007
Contents
Description
The Computer HelpDesk that is located on the first floor of Murdock Hall, provides technical support for the campus by acting as a phone center and a drop-off point for computer repairs. In addition, it is also a full service repair center for all Dell laptops that were purchased through the MCLA's Laptop Initiative program. It is always the first point of effective contact for students, faculty, and staff experiecing technical issues or with any computer-related questions. The HelpDesk also provides the support and maintainence for the Murdock Academic Computing Lab.
Contacting the Computer HelpDesk
- Location: First Floor of Murdock Hall Room 112/113
- Phone: (413)-662-5276
- E-mail: helpdesk@mcla.edu
Hours Of Operation - HelpDesk and Computing Labs
Day | Open | Close |
Monday | 8:00am | 11:00pm |
Tuesday | 8:00am | 11:00pm |
Wednesday | 8:00am | 11:00pm |
Thursday | 8:00am | 11:00pm |
Friday | 8:00am | 5:00pm |
Saturday | 10:00am | 8:00pm |
Sunday | 12:00pm | 11:00pm |
- In the event of a one-day holiday, such as Patriot's Day, we will be open 12:00pm - 11:00pm
- In the event of a long holiday such as Thanksgiving and Christmas, the labs/helpdesk will be closed.
Information about the Computer HelpDesk
- Helpdesk Positions and Job Responsibilities
- Service Policy
- Student Laptop Repair Procedure
- Student Employment Opportunities