Difference between revisions of "MCLA Tech HelpDesk"
Jump to navigation
Jump to search
| Line 11: | Line 11: | ||
*E-mail: [mailto:helpdesk@mcla.edu helpdesk@mcla.edu] | *E-mail: [mailto:helpdesk@mcla.edu helpdesk@mcla.edu] | ||
| + | |||
| + | |||
| + | <!-- | ||
==<div id="hours">Hours Of Operation FALL/SPRING - HelpDesk and Computing Labs</div>== | ==<div id="hours">Hours Of Operation FALL/SPRING - HelpDesk and Computing Labs</div>== | ||
| Line 86: | Line 89: | ||
*In the event of a long holiday such as Thanksgiving and Christmas, the labs/helpdesk will be closed. | *In the event of a long holiday such as Thanksgiving and Christmas, the labs/helpdesk will be closed. | ||
| + | --> | ||
| − | |||
==<div id="hours">Hours Of Operation SUMMER - HelpDesk and Computing Labs</div>== | ==<div id="hours">Hours Of Operation SUMMER - HelpDesk and Computing Labs</div>== | ||
| Line 104: | Line 107: | ||
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Monday</font></font></font></td> | <td><font face="verdana,arial"><font color="#666666"><font size=-1>Monday</font></font></font></td> | ||
<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td> | <td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td> | ||
| − | <td><font face="verdana,arial"><font color="#666666"><font size=-1> | + | <td><font face="verdana,arial"><font color="#666666"><font size=-1>10:00pm</font></font></font></td> |
</tr> | </tr> | ||
| Line 112: | Line 115: | ||
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Tuesday</font></font></font></td> | <td><font face="verdana,arial"><font color="#666666"><font size=-1>Tuesday</font></font></font></td> | ||
<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td> | <td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td> | ||
| − | <td><font face="verdana,arial"><font color="#666666"><font size=-1> | + | <td><font face="verdana,arial"><font color="#666666"><font size=-1>10:00pm</font></font></font></td> |
</tr> | </tr> | ||
| Line 120: | Line 123: | ||
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Wednesday</font></font></font></td> | <td><font face="verdana,arial"><font color="#666666"><font size=-1>Wednesday</font></font></font></td> | ||
<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td> | <td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td> | ||
| − | <td><font face="verdana,arial"><font color="#666666"><font size=-1> | + | <td><font face="verdana,arial"><font color="#666666"><font size=-1>10:00pm</font></font></font></td> |
</tr> | </tr> | ||
| Line 128: | Line 131: | ||
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Thursday</font></font></font></td> | <td><font face="verdana,arial"><font color="#666666"><font size=-1>Thursday</font></font></font></td> | ||
<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td> | <td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td> | ||
| − | <td><font face="verdana,arial"><font color="#666666"><font size=-1> | + | <td><font face="verdana,arial"><font color="#666666"><font size=-1>10:00pm</font></font></font></td> |
</tr> | </tr> | ||
| Line 158: | Line 161: | ||
*Hours maybe extended for certain summer programs. | *Hours maybe extended for certain summer programs. | ||
| − | + | ||
==Meet the Staff== | ==Meet the Staff== | ||
Revision as of 12:44, 23 May 2012
Contents
Description
The Computer HelpDesk that is located on the first floor of Murdock Hall, provides technical support for the campus community. In addition, it is also a full service repair center for all Dell laptops that were purchased through MCLA's Laptop Initiative program. It is always the first point of effective contact for students, faculty, and staff experiencing technical issues or with any computer-related questions. The HelpDesk also provides the support and maintainence for the Murdock Academic Computing Lab.
Contacting the Computer HelpDesk
- Location: First Floor of Murdock Hall Room 112/113
- Phone: (413)-662-5276
- E-mail: helpdesk@mcla.edu
Hours Of Operation SUMMER - HelpDesk and Computing Labs
| Day | Open | Close |
| Monday | 8:00am | 10:00pm |
| Tuesday | 8:00am | 10:00pm |
| Wednesday | 8:00am | 10:00pm |
| Thursday | 8:00am | 10:00pm |
| Friday | 8:00am | 5:00pm |
| Saturday | CLOSED | CLOSED |
| Sunday | CLOSED | CLOSED |
- Hours maybe extended for certain summer programs.
Meet the Staff
| Name | Position |
| John Clark | Help Desk Manager |
| Isaiah Butler | Help Desk Consultant |
| Vale Maziarz | Help Desk Consultant |
| Roger Simpson | Help Desk Consultant |
| Matthew Meczywor | Help Desk Consultant |
| Reid Savage | Help Desk Consultant |
| Katelyn Lantagne | Help Desk Consultant |
| Kimlee Domanico | Help Desk Consultant |
| Rachael Silvano | Murdock Lab Monitor |
| Steven Carpenter | Murdock Lab Monitor |
| Chelsey Proctor | Murdock Lab Monitor |
| Jenna Pappas | Freel Lab Monitor |
| Sarit Mizrachi | Freel Lab Monitor |
| Johanna Young | Freel Lab Monitor |
| Juan Luis Andujar | Freel Lab Monitor |
- Updated 04/10/2012
