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[[File:OIP.jpg|200px|right]] MCLA will be replacing its telephone system with Microsoft Teams. This enables users to make or receive through the following options:
*A Teams-enabled physical desk phone installed in your office.
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[[File:Vvx400_.jpg|left|100px]]
'''PolyCom VVX 250 (Single Line Phones)'''
*[https://docs.poly.com/bundle/vvx-ip-ug-current/page/vvx-250-hardware.html Overview of Button Layout]
*[https://www.poly.com/content/dam/www/products/support/voice/vvx-business-ip-phones/user/vvx[How to Sign In -VVX 250-350-450-quick-tips-en.pdf Quick Start Guide]]*[[How to Sign In Access Voicemail - VVX 250]]*[[Voicemail Setup Call Forwarding - VVX 250]]
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[[File:Ccx400b.jpg|left|100px]] '''PolyCom CCX 400 (Multi Line Phone)'''
*[https://docs.poly.com/bundle/ccx-teams-ug-current/page/poly-ccx-400-business-media-phones-hardware.html Overview of Button Layout]
*[https://wwwkaas.polyhpcloud.hp.com/contentpdf-public/dam/www/products/support/voice/ccx/archive/ccx-teams-6-2pdf_9136933_en-21US-ug1.pdf User Quick Start Guide]
*[[How to Sign In - CCX 400]]
*[[Access Voicemail Setup - CCX 400]]*[[Call Forwarding - CCX 400]]
==Using the Microsoft Teams Client (Windows or Mac OS)==
*[https://support.microsoft.com/en-us/office/call-forwarding-call-groups-and-simultaneous-ring-in-microsoft-teams-a88da9e8-1343-4d3c-9bda-4b9615e4183e#ID0EDD=In_classic_Teams Setup Call Forwarding in Microsoft Teams] | [https://www.youtube.com/watch?v=xIyEuDAaTUM&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=11 Video Walkthrough]
*[https://www.youtube.com/watch?v=NSBvXHAvapU&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=5 How to Merge Calls]
*[https://support.microsoft.com/en-us/office/change-your-status-in-microsoft-teams-ce36ed14-6bc9-4775-a33e-6629ba4ff78e#ID0EBBD=DesktopSet Teams Status] "Do not disturb" will silence incoming calls
*[https://support.microsoft.com/en-us/office/share-a-phone-line-with-a-delegate-in-microsoft-teams-16307929-a51f-43fc-8323-3b1bf115e5a8 Setup Call Delegates]
==Using the Microsoft Teams Mobile App==
*[[How to Sign-In Mobile App]]
*[https://www.youtube.com/watch?v=ZTKyrnGgeOU&list=PLD3boy6eO4w-bAm7odckn7pfILJd8W9GF&index=6 Transfer Calls between Phone and Desktop]
==Frequently Asked Questions==
*[https://support.microsoft.com/en-us/office/share-a-phone-line-with-a-delegate-in-microsoft-teams-16307929-a51f-43fc-8323-3b1bf115e5a8 How do I set other users to be able to pick up my line?]
*[[How do I record my voicemail greeting?]]
*[[Why did my phone automatically sign me out?]]