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Difference between revisions of "Microsoft Teams Telephony"

 
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[[File:Vvx400_.jpg|left|100px]]
 
[[File:Vvx400_.jpg|left|100px]]
 
'''PolyCom VVX 250 (Single Line Phones)'''
 
'''PolyCom VVX 250 (Single Line Phones)'''
*[https://docs.poly.com/bundle/vvx-ip-ug-current/page/vvx-250-hardware.html Overview of Button Layout]
+
*[[Overview of Button Layout]]
*[https://www.poly.com/content/dam/www/products/support/voice/vvx-business-ip-phones/user/vvx-250-350-450-quick-tips-en.pdf Quick Start Guide]
 
 
*[[How to Sign In - VVX 250]]
 
*[[How to Sign In - VVX 250]]
 
*[[Access Voicemail - VVX 250]]
 
*[[Access Voicemail - VVX 250]]
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[[File:Ccx400b.jpg|left|100px]] '''PolyCom CCX 400 (Multi Line Phone)'''
 
[[File:Ccx400b.jpg|left|100px]] '''PolyCom CCX 400 (Multi Line Phone)'''
 
*[https://docs.poly.com/bundle/ccx-teams-ug-current/page/poly-ccx-400-business-media-phones-hardware.html Overview of Button Layout]
 
*[https://docs.poly.com/bundle/ccx-teams-ug-current/page/poly-ccx-400-business-media-phones-hardware.html Overview of Button Layout]
*[https://www.poly.com/content/dam/www/products/phones/ccx/ccx-400/doc/ccx-with-teams-quicktips.pdf Quick Start Guide ]
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*[https://kaas.hpcloud.hp.com/pdf-public/pdf_9136933_en-US-1.pdf Quick Start Guide ]
 
*[[How to Sign In - CCX 400]]
 
*[[How to Sign In - CCX 400]]
 
*[[Access Voicemail - CCX 400]]
 
*[[Access Voicemail - CCX 400]]
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*[https://support.microsoft.com/en-us/office/share-a-phone-line-with-a-delegate-in-microsoft-teams-16307929-a51f-43fc-8323-3b1bf115e5a8 How do I set other users to be able to pick up my line?]
 
*[https://support.microsoft.com/en-us/office/share-a-phone-line-with-a-delegate-in-microsoft-teams-16307929-a51f-43fc-8323-3b1bf115e5a8 How do I set other users to be able to pick up my line?]
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*[[How do I record my voicemail greeting?]]
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*[[Why did my phone automatically sign me out?]]

Latest revision as of 21:52, 3 May 2024

OIP.jpg

MCLA will be replacing its telephone system with Microsoft Teams. This enables users to make or receive through the following options:


  • A Teams-enabled physical desk phone installed in your office.
  • Through your computer using the Microsoft Teams client software.
  • Through your cell phone using the Microsoft Teams app.

Contents

Using a Microsoft Teams Desk Phone

Each MCLA office is provided a Microsoft Teams-enabled phone. There are two types:


PolyCom VVX 250 (Single Line Phones)


PolyCom CCX 400 (Multi Line Phone)

Using the Microsoft Teams Client (Windows or Mac OS)

Using the Microsoft Teams Mobile App

Frequently Asked Questions